Quality Assurance Technician

The hours are 37.5 hours per week, Monday to Friday 05:00 – 13:30 (voluntary overtime is available) and the rate of pay is currently £13.70 per hour but this will be increased on 1 April 2025. We also offer 1.25x hourly increase for unsociable hours and overtime, (8pm-6am).

As one of our Quality Assurance Technicians, you will play a crucial role in ensuring the quality, safety, and legality of our products. We are looking for someone with experience in a technical environment, within food manufacturing and who is used to working to BRC standards.

What You’ll Be Doing

• Conducting Good Manufacturing Practice (GMP) audits alongside production teams
• Raise concessions and non-conformances as required, ensuring efficient resolution and monitoring of their effectiveness.
• Monitoring and maintaining product quality, safety, and legality
• Performing pre-production swab testing and analysing results
• Conducting random line checks to ensure compliance with quality standards
• Investigating and reporting quality-related issues to management
• Completing hygiene and foreign body audits
• Supporting the production team with coaching, mentoring, and quality system processes
• To support the production team on aspects of the AS400 system.

What We’re Looking For

• Understanding of Good Manufacturing Practices (GMP) and quality control processes.
• Proven experience in a technical environment, preferably within a food manufacturing setting.
• Familiarity with BRC standards and experience working to uphold them.
• Strong coaching skills to effectively train and support production staff.
• Exceptional organisation, prioritisation, and time management abilities.
• Meticulous attention to detail and a commitment to maintaining quality standards.
• Excellent written and verbal communication skills, with a customer-centric approach plus good IT skills.
• Able to work flexibly within the shift hours of 05:00 – 13:30 Monday to Friday.
• Demonstrated qualities of friendliness, honesty, customer-first mentality, passion, and a commitment to quality.

If you are passionate about ensuring product quality and safety and are looking for a challenging opportunity in a fast-paced environment, we encourage you to apply. Please submit your application and we will review it in a timely manner.

Extras!

At our company, we are committed to your growth and development. We offer a comprehensive training and development program and have a strong track record of promoting talent from within the business. Your career progression really matters to us.

During your first few months with us you will earn Food Safety Level 3 and H&S Level 2 certificates, HACCP Level 2, and undergo Organoleptic training and Microbiology Awareness training, all enhancing your personal skill set and qualifications.

Our Company Values of ‘Customer First’, ‘Honesty’, ‘Quality’, ‘Friendliness’, and ‘Passion’ are at the core of everything we do. With 230 dedicated colleagues, we take immense pride in making the world a better place every day by filling it with delicious pasties and savoury pastry delights.

Please visit our careers page for information on what it’s like at Proper Cornish but here are a few of our Proper Perks to whet your appetite!

Proper Perks!

• Free pasties and other pastries every day
• Free fruit and drinks every day
• Subsidised canteen
• Monthly colleague treats
• Quarterly Staff BBQs
• Bake sales / competitions
• Christmas goodies and celebrations
• Free Birthday meal in our canteen
• Free use of spa and golf facilities in St Austell
• Subsidised massages
• Mental health First Aiders
• Company funded Health Cash Plan
• Death in Service Plan
• Employee Assistance Programme (24 / 7 free and confidential helpline)
• Employment anniversary cash awards
• £500 colleague referral bonuses
• Huge discounts on boxes of pasties, pastries, cakes and tarts!
• Local business discounts
• Excellent Career Development Opportunities
• Great Company Communication (Monthly Newsletter, Suggestion Boxes, Colleague Comms Team etc)
• Job security with a growing business