Senior Logistics Manager – Last Mile Management

• Aa a Senior Logistics Manager, you play a vital role in overseeing the delivery drivers and the delivery vans
• They work alongside other department managers to ensure deliveries and distributions are made on time and the required vehicles are available and operating as required.
• This role manages the entire delivery operations for multiple locations, all its personnel and has to have a keen understanding of the entire process workflow.

Responsibilities

• KPI monitoring, trend analysis, utilizing the data to make business decisions, Deep diving to perform root cause analysis, performance improvement, driving the team towards company’s goal
• Ability to create requirements and expectations for Managers, supervisors, fleet supervisors, coordinators. To measure their performance and to give constant feedback and hold respective people accountable.
• Manage a team of about 200 plus members and fleet and also work closely with the fulfillment center operations team to come up with best possible initiatives that will help both sides reach better standards.
• Work hand in hand with HR department to ensure all employees are given necessary support
• Recognizes and addresses organizational barriers to ensure future success of ongoing business process improvement and automation programs.
• Directs and implements policies and procedures to ensure industry safety standards.
• Developing and measuring key performance indicators for the logistics organization health, safety, environment, cost, on-time delivery, etc. to enhance the Customer experience.
• Be a champion of all delivery processes and have the ability to tweak them as needed to achieve the desired targets for the team and the company

Requirements

• Bachelor’s Degree or equivalent experience
• Minimum 7 years of management experience managing a team of at least 125 employees or more.
• Minimum 5 years of experience using Excel, Google Suite and ability to handle large amounts of data, creating pivot tables, data visualization and make informed decisions
• 5 days onsite
• Must have Last Mile experience
• Strong project management experience of driving multiple projects at the same time
• Valid Driver’s License
• Ability to Travel up to 40% to different warehouses
• Ability to lift up to 50lbs
• Ability to stand for long periods of time
• Ability to work weekends as necessary and during peak season

Must Have

• 7+ years of management experience in logistics, with experience managing a team of at least 125 employees or more
• Must have Last Mile experience
• Strong experience using Excel and Google Suite (5+ years), with proficiency in data analysis, creating pivot tables, and using data visualization tools to make business decisions.
• Experience in managing delivery operations for multiple locations and collaborating across various teams to achieve operational goals.
• Last mile logistics experience with the ability to manage delivery drivers, fleet, and operations to ensure timely deliveries.
• Experience in project management, driving multiple projects simultaneously, with a focus on continuous improvement and performance enhancement.
• Bachelor’s Degree or equivalent experience in a related field.
• A valid driver’s license (must be able to drive company vehicles if necessary).
• Comfortable with physical requirements (lifting up to 50lbs and standing for long periods).
• Ability to travel up to 40% to different warehouses and work weekends, especially during peak seasons.
• Strong understanding of KPIs and performance measurement in logistics, including safety, health, cost, and on-time delivery.

Nice To Have

• Experience working with HR to provide support for logistics employees, including training and addressing concerns.
• Familiarity with automation programs and experience in driving process improvements in logistics operations.
• Knowledge of industry safety standards and a proven track record of ensuring compliance.
• Previous experience in managing 200+ personnel in a logistics or delivery setting.
• Experience with fulfillment center operations and the ability to collaborate with cross-functional teams to improve operational standards.