International Air Operations Agent

• Division: Radiant Global Logistics, Inc.
• Job Type: Full-Time (On-site,)
• Location: Fort Lauderdale, WA
• Salary Range: $50,000- $65,000 Annual Salary Range
• OBJECTIVE (POSITION SUMMARY)

Radiant Global Logistics has a fast-paced environment and are looking to expand our staff by adding an Operations Specialist in International operations for our Fort Lauderdale, Florida location. The candidate preferably will have at least 5 years of prior freight forwarding experience. If you enjoy a fast-paced environment, while having fun with colleagues you might be a fit for our work environment. The freight forwarding International Air Operations Agent is responsible for daily operations moving Air shipments, primarily exports, and imports.

• JOB RESPONSIBILITIES WILL BE AS FOLLOWS:
• Integral role in operations to assist in moving freight for a wide variety of customers in the US and worldwide.
• Alerting, routing, tracking, and tracing shipments via various internet tools and updating transportation software system.
• Making International bookings, creating AWB’s and follow up with overseas partners until freight delivers.
• Responsible for gathering and entering job costs with accuracy and timeliness for billing.
• Responsible for AES export filings in ACE.
• Handling shipments with a high level of attention to detail and white-glove service requirements and the ability to follow standard operating procedures of the company.
• The ability to recognize possible and existing service failures, issues and shortages and will need to effectively communicate these situations to management or customer service as needed.
• Quoting customers, obtaining best-routing solutions and rates.
• Aggressive approach with carriers/partners to obtain special rates or spot quotes.
• Obtaining vendor charges and auditing for accuracy and legitimacy.
• Assist on-call duties, in rotation with other operations staff.
• QUALIFICATIONS: KNOWLEDGE AND SKILLS REQUIREMENTS
• Bachelor’s degree in logistics or similar field preferred.
• Self-motivated with the ability to handle multiple priorities, meet deadlines, manage risk, and problem solving.
• Able to work well under pressure.
• TSA administration experience
• Cruise Logistics Operations experience a Plus.
• Customer service, client interaction on telephone and email
• Ability to follow standard operating procedures and provide input for continuous improvement.
• 5+ years minimum Freight Forwarding specific experience required. Domestic & International experience a plus.
• Superior attention to detail and excellent organizational skills, detail-oriented and high level of organization approach to work is essential.
• Preferred computer skills: Outlook, Excel, Word, Microsoft 365, and transportation tracking software.
• Work Schedule
• Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
• FEATURED BENEFITS

This role is eligible for various benefits including

Full-time

• Insurance options for Employees (and their families) include Medical, Dental &, Vision insurance.
• Company paid STD & LTD
• Health Savings Account with company contributions.
• Flexible Spending Account.
• Paid basic life insurance for employees.
• Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%.
• Sick Pay: 80 hours front-loaded.
• Vacation Pay: 80 hours per year and increases based on tenure with the Company.
• Paid Holidays: 7 per year.
• Employee Assistance Program.

Salary Range: $50,000-$65,000 Annual Salary

• Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.
• ABOUT RADIANT

Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant’s value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It’s the Network that Delivers!

Radiant is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.