Job Description
The ideal candidate will have a passion for delivering exceptional guest experiences and a track record of success in managing a large and diverse team. They will be a natural leader with excellent communication and organisational skills, and a problem-solver who can work under pressure.
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As Functions And Events Manager Your Role Will Include
- Carrying out all daily operations of the Conference and Functions areas.
- Ensure there is open communications at all times between the operational team and sales team.
- Ensure that all guests are given prompt, attentive service at all times.
- Ensure that all front of house areas are well presented, and ensure that all maintenance work carried out by the in-house team is up-to-date
- Conduct relevant stock takes and equipment inventory as required ? Liaise with guests and deal with any complaints as necessary
- Encourage teamwork, cooperation, productivity and a positive attitude within the working environment
- Complete all necessary daily reports and departmental banking
- Produce department rotas and ensure that daily staffing levels are in line with business levels and in accordance with budgeted ratios
- Ensure all procedures in regard to costs, wastage, breakages, security, stock control are carried out in accordance with company procedures.
- Ensure all required standards and procedures of the company are met.
The Person
The Ideal Candidate Will Have
- Hold the appropriate food safety certificate
- Personal license holder
- Experience of Master of Ceremonies role
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels
- A strong commercial awareness
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer
As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process
If you are an enthusiastic, self-motivated individual with a passion for hospitality and the drive to succeed, we want to hear from you. Apply now and one of our friendly team will be in touch.