Human Resources Coordinator – Arizona Biltmore

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Location Description:

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert†since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining).

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid’s travel benefits. Learn more about our incredible benefits here.

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Overview

As a Human Resources Coordinator, you will play a key role in supporting the day-to-day operations of the HR Department and assist the HR Team with various tasks, administrative duties and projects while providing the highest customer service to applicants and Team Members. Handles general questions, and/or employee relation questions. This includes but is not limited to, the following duties:

• Act as a reception point for all individuals contacting or arriving at the Human Resources office. Phone Coverage – Main HR Extension – Primary / HR General Inquiries. Welcome and greet all arriving guests, identify their needs and appropriately assist them.
• Assist in the day-to-day administrative effort for Human resources, picking up department mail / distribution, paycheck distribution, giving out forms. Maintaining the neatness/cleanliness, faxing / copying.
• Assist in the translation of HR forms, documents, announcements, benefits information, etc. into Spanish language materials.
• Assist with keeping accurate records of documents such as Bus Cards, Food Handlers Cards etc. File performance evaluations and other documents.
• Ensure the confidentiality of employee records, personal information, and company data, adhering to legal and organizational privacy standards.
• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and team members, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
• Help with the many employee activities that occur during the year. Assist HR with various projects such as training and/or the newsletter.

Supportive Functions

• Staying up to date on current employment laws
• Assisting with translation (Spanish/English)

Qualifications

• High School Diploma required
• One (1) year administrative experience required
• One (1) year of HR experience preferred and/or training; or equivalent combination of education and experience.
• Bilingual (English/Spanish), required
• Previous hospitality experience, preferred