Operations Auditor, Quality Assurance – SPX Express (Makassar, Sulawesi Selatan)

• Conduct routine inspection to Sortation Center (SOC) and Hubs of Shopee Express to ensure that standard policy, compliance, workflows, and procedures are in place to support the operation
• Inspect the operating compliance in Sortation Center and Hubs (based on the SOP) as well as identify improvement opportunities by providing problem identification
• Assess the Sortation Center and Hubs compliance level against the standard assessment checklist
• Summarize and report key findings from the inspection on regular basis (daily, weekly and monthly) focusing on the bottlenecks to increase productivity and reduce cost

Requirements

• Minimum 2 years of experience in Quality Control / Assurance / SOP compliance
• Prior experience in Logistics, Supply Chain, or e-commerce background will be an advantage
• Familiar with logistic KPI, metric, system, and flow
• Thorough knowledge of methodologies of quality assurance and standards
• Highly flexible, good teamwork, and able to work under minimal supervision
• Good communication skills and easy to adapt to the new environment
• Willing to do work mobile to visit Sortation Center or Hubs to conduct an audit (shift working hours)
• Willing to be placed at Makassar, Sulawesi Selatan