Head of Support and Quality Assurance

Head of Support & Quality Assurance

Salary: £58,084.17 (gross) per annum (if the role is to be based from Head Office London there will be an additional London Weighting payment of £3,650), with a fixed sum allowance of £1,127. There is the ability to progress to £64,693.99 over the next 2 years.

Location: Head Office – London, Head Office – Newcastle or remote

Duration: Permanent

The Labour Party is looking to recruit a Head of Support and Quality Assurance. The post-holder will be responsible for leading the party’s campaign technology support and QA functions, ensuring excellent service delivery across all digital platforms, as well as direct development and delivery of support, training and testing processes that underpin the party’s critical campaign infrastructure.

The Successful Candidate Will Have

• Deep knowledge of electoral and data protection law in the UK, and how this is implemented in the party’s campaign software
• Proven experience managing support functions in a complex technical environment
• Track record of delivering quality assurance on complex software
• Excellence in stakeholder communication and relationship building

To apply for this post, please complete an application form and equal opportunities form and send it to [email protected] by no later than 16 February 2025.

You must have the Right to Work in the UK to apply for this role.

We offer a variety of benefits for our employees that include;

• 25-day annual leave (increases to 30 days after 10 years’ service), pro-rated for part time staff
• Additional 5 days of leave for the office closure period over Christmas and New Year
• All UK bank holidays
• Up to 10 days of annual leave can be carried over into 2025
• Opportunity to join a CARE (Career Averaged Revalued Earnings) benefit scheme
• Flexible working opportunities
• Enhanced Maternity/Paternity/Adoption and Shared Parental Leave
• Staff Equality Networks and support: Women’s, BAME, Disability & LGBTQ+
• Employee assistance programme
• Cycle to work scheme (now including electric bikes)
• Season ticket loan
• Free eye test and money towards VDU use glasses

The Labour Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnership, or pregnancy and maternity.

Application Form Equal opportunities form Disability Confident Scheme form Link to Job Description