Customer Success Manager- Australia(remote)

Customer Service
Delhi (India), India
February 17, 2025
Full-time
Apply Now

Job Description

Skills:
Customer relationship management, Digital Marketing – Customer success, Customer success, International client management, Post sales service, International clients account management, Digital Account management, Client retention,

Senior Customer Success Manager Australia

Job Location – India (Remote)

Blurbpoint Media, a leading digital marketing company, is looking for a Senior Customer Success Manager to manage and grow client relationships in the Australian market. This role is ideal for a seasoned digital marketing professional with expertise in Facebook Ads, Google Ads, and SEO.

Key Responsibilities

  • Build and maintain strong, long-term client relationships.
  • Manage onboarding, strategy, and overall client success.
  • Optimize digital marketing campaigns (Facebook Ads, Google Ads, SEO).
  • Identify upsell and cross-sell opportunities to drive revenue.
  • Ensure client retention through proactive solutions and support.
  • Collaborate with internal teams for seamless service delivery.
  • Analyze and report performance metrics with actionable insights.

Qualifications

  • 5+ years in customer success and account management in the digital marketing industry.
  • Experience handling 25+ client accounts.
  • Must have experience working with international clients, especially Australian clients.
  • Strong expertise in Facebook Ads, Google Ads, and SEO.
  • Excellent communication skills, especially with Australian clients.
  • Bachelor’s degree in Marketing, Business, or a related field.

What We Offer

  • Competitive salary + growth opportunities
  • 5-day workweek
  • Full management support
  • Lead your own client portfolio & upskill
  • Collaborative, fun team environment

Apply now! Send your resume to [email protected]

Call/WhatsApp: 7567105506

Related Jobs