Customer Support (Turkish & English C1)

• Provide customer support via phone, email, and chat in Turkish and English
• Assist customers with inquiries, troubleshooting, and resolving issues efficiently
• Maintain a high level of professionalism and empathy when handling customer concerns
• Work collaboratively with other departments to ensure a seamless customer experience
• Keep accurate records of customer interactions and feedback
• Follow company guidelines and procedures to ensure quality service

Requirements:

• Fluency in Turkish and English (C1 level) – both written and spoken
• Previous experience in customer service is a plus
• Strong problem-solving and multitasking skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changes
• Must be based in Mosta or nearby areas

Benefits:

• Full training provided
• Basic health insurance (after 6 months of employment)
• Career progression opportunities
• Mobile schemes
• Gym packages included
• In-house canteen serving healthy food options
• Monthly events to engage with colleagues
• Free on-site parking
• Staff discounts in over 50 local businesses