Director of Clinical Outreach, Denver

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Description:

Title: Director, Clinical Outreach, Denver

Reports to: Vice President, Business Development & Clinical Outreach

Department/Location: Remote – territory in South Denver

FLSA Status: Exempt

Guidelight Health provides insurance-based intermediate levels of care that are structured, transformative, personalized and accessible. Guidelight is an Equal Opportunity Employer. We’re passionate about fostering an environment where everyone, irrespective of their race, gender, sexual orientation, or background, feels valued and included.

Summary:

The Director of Clinical Outreach will report to the Vice President, Business Development & Clinical Outreach and will be responsible for leading the outreach efforts in Greater Denver for a fast-growing healthcare startup. You’ll be given tremendous responsibility, as your efforts will determine our success in the community. You’ll work alongside our operations team to identify referral sources, build relationships with clinical partners and provide resources to patients in need. You’ll be the face of Guidelight in your local community and will ensure that patients and providers are aware of Guidelight’s programs and what makes us different.

Responsibilities:

• Be a valuable source of information for all things related to intermediate levels of care in mental health.
• Act as consultant to professionals (managed care organizations, therapists, psychiatrists, schools, health systems and other providers) and families looking to access services.
• Interface with admissions to ensure a seamless patient experience and drive census.
• Become knowledgeable of all Guidelight programs.
• Utilize a customer relationship management system to manage daily outreach activity.
• Participate in weekly team growth meetings.
• Create, build, and manage relationships with referral sources across priority markets.
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and solidify community partnerships.
• Design strategies to better support and engage referral partners, both existing and new.
• Lead various educational meetings, marketing presentations, and networking events both in person and via conference call.
• Synthesize market feedback from partners, patients, and stakeholders to inform marketing and product strategies.
• Work closely with internal stakeholders to deliver on census targets.

Qualifications:

• Must be based in Greater Denver market.
• 3+ years of relevant work experience.
• Microsoft Office proficiency.
• Strong interpersonal and relationship-building skills.
• Ability to energize, communicate, and build rapport at all levels of the organization.
• Ability to travel locally for meetings with potential clinical partners.
• Strong time management skills and the DNA of a goal-oriented self-starter.
• Comfort with video conferencing, leading and scheduling meetings and CRM.
• Experience presenting to and persuading executives and clinicians.

Pay Range: $125,000 USD – $135,000 USD