Embroidery Helper (Exp req’d)

• Monday-Friday: 8:00 AM – 4:30 PM.
• Weekend availability required, as needed.
• MUST HAVE EXPERIENCE

Job Description

Lightfire Printing is seeking an Embroidery Specialist Helper to join our dedicated and growing team! This is a physically engaging role that will involve working closely with skilled embroidery specialists to ensure our products meet the highest quality standards. You’ll spend most of your day on your feet, bending, lifting, and assisting with various production tasks.

In addition to production work, you will also assist with customer service tasks, as we sell on platforms like Amazon, eBay, Etsy, Walmart, and other platforms. Accuracy in processing orders and providing excellent customer service is key in this role.

Key Responsibilities

• Embroidery Production: Assist in setting up and operating embroidery machines, including threading, loading designs, digitizing, and monitoring machine progress.
• Material Prep: Prepare fabrics, threads, and backings for embroidery production.
• Post-Production Support: Help with loading and unloading finished items, ensuring that production runs smoothly and efficiently.
• Quality Control: Perform final checks on products to ensure they meet company quality standards.
• Finishing Touches: Trim threads and complete final adjustments to finished embroidered items.
• Organization and Cleanliness: Maintain a clean and safe work environment by organizing materials, tools, and machinery.
• Customer Service: Handle inquiries and assist customers on platforms like Amazon, eBay, and Etsy to ensure order accuracy and resolve any concerns.
• Inventory Management: Assist with tracking supplies and keeping stock levels in check.
• Machine Maintenance: Support basic machine troubleshooting and perform routine maintenance to keep embroidery machines in good working order.
• Additional Tasks: Be flexible and assist in other tasks as required to support production.

Qualifications

• Physical Stamina: Ability to stand, bend, lift, and move materials for extended periods.
• Experience: Previous experience in a manufacturing or production environment is required.
• Attention to Detail: Ability to follow instructions precisely and ensure high-quality output.
• Communication Skills: Strong communication skills, especially in responding to customer inquiries across multiple platforms (Amazon, eBay, Etsy, and other platforms).
• Team Player: Ability to work well with others and contribute to a collaborative work environment.
• Adaptability: Ability to multitask and thrive in a fast-paced environment.
• Flexibility: Willingness to work overtime and weekends when necessary to meet platform deadlines.

Why Join Lightfire Printing?

• Growth Opportunities: Be part of a growing team with plenty of opportunities to develop skills in both embroidery production and customer service.
• Hands-On Experience: Get valuable, hands-on experience with embroidery machines, inventory management, and customer interactions.
• Supportive Team: Work in a friendly, team-oriented environment.

If you’re someone who enjoys moving, working with your hands, and contributing to a team while also helping customers get the best possible product, we’d love to hear from you! Apply today!

About LightFire Group

LightFire Holdings, LLC., d/b/a Kanger Wholesale USA, is a high-volume e-cigarette and vapor product distribution company. Since 2014, our company has provided stores and sub-distributors with the best authentic e-cigarette and vapor products. Our two (2) distribution warehouses give us the capacity to maintain one of the largest inventories of hardware and e-liquids in the industry. We ship these great products all over the world using the major shipping companies and freight forwarders. Our close relationship with all major manufacturers insures that we have the latest products at the earliest time. We are often a testing site for new and innovative designs and flavors. What you see on the shelf is often a result of our collaborative efforts to bring to market the best in vape. While our low prices, price match, and return policies attract customers, it is our people who are the cornerstone of our company. Anyone can sell you a product, but it is the service before and after the sale that increases value. We have a competent sales team to assist you in your selection of products. Our dedicated warehouse group ensures timely and accurate shipping. The knowledgeable and friendly customer support team is ready to respond to your every question. The work ethic of our company is truly world class. Our mission and vision is to continue to provide our customers with the best products and services while promoting safe and responsible use. We do not sell to minors. We support the industry’s efforts to educate and assist cigarette smokers to quit smoking. LightFire strives to be an industry leader and trusted partner for years to come.