Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

This may include some or all of the following: scheduling patient appointments, retrieving insurance authorization for all surgeries, testing and procedures; maintaining and updating physician schedules. All team members are expected to be knowledgeable and compliant with Prisma Health’s values of compassion, dignity, excellence, integrity and teamwork.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health’s values: Inspire health. Serve with compassion. Be the difference.
  • Coordinates surgeries and information with other physician offices as needed; assembles patient charts and answers patient’s questions regarding surgery and testing.
  • Ensures that customer service targets are met.
  • Responsible for validation of documentation as it relates to scheduling verification and authorizations
  • Communicates and work well with physicians and department staff to accomplish assigned duties.
  • Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

  • Education – High school diploma, GED or equivalent; OR post high school diploma.
  • Experience – Two (2) years clerical experience, preferably in a healthcare setting.

In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills And Abilities

  • Knowledge of medical terminology
  • Excellent customer-oriented service skills
  • Basic computer/word processing skills.
  • Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

1333 Taylor St Baptist

Facility

3522 Neurology 1333 Taylor 1C

Department

35221000 Neurology 1333 Taylor 1C-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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