Job Description
Responsibilities Of a Warranty & Quality Trainee
As a Warranty & Quality Trainee, you will be responsible for executing customer claims during the warranty period. In close collaboration with other teams, such as the engineering and documentation team, your role includes ordering specific tasks for individual customer projects and problem-solving. You will handle general warranty tasks, including responding to customer inquiries about claims. Additionally, you will initiate and follow up on orders in our Enterprise Resource Planning (ERP) system and assist with the claim management system.
Background And Skills
- Completed 3 years of technical studies (BSc or MSc)
- Strong attention to detail and an active communication style to follow up on open action points
- Organized and systematic working style, with the ability to perform efficiently under tight schedules
- Capacity to learn about Evac’s products and processes
- Ability to work in an international environment and with customers
- Fluency in both spoken and written English
- Knowledge of ERP systems and basic business intelligence tools is an advantage
What We Offer
We offer you an exciting role in a global setting. Together with the team, you will contribute to our vision of a future with no waste. Evac fosters an inclusive and customer-focused culture where colleagues support each other to deliver the best performance.
We have modern and stylish office premises in Espoo Säterinportti, Leppävaara, with easy commuting access. Our employment benefits include ePassi and a gym membership. Join our skilled Evacians work community and continue your professional growth with us!