Administrative Assistant II – Care Management

Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Cleveland Clinic Avon Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice.

Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams and providers. In this position, you will be exposed to numerous growth opportunities within the Institution, all while receiving endless support and appreciation from a family of fellow caregivers.

This position will support Admin Assistant Duties for Care Management Services and Avon Hospital Executive Team.

A caregiver in this position works from 7:30AM – 4:00PM.

A Caregiver Who Excels In This Role Will

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

Minimum Qualifications For The Ideal Future Caregiver Include

• High School Diploma or GED
• Three years of office experience
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Preferred Qualifications For The Ideal Future Caregiver Include

• Associate’s Degree
• Typing proficiency of 35 wpm with accuracy

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements

• Performing work in a stationary position for extended periods
• Operating a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment

• Follow Standard Precautions using personal protective equipment as required for procedures

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic’s benefits package, which includes among other benefits, healthcare/dental/vision and retirement.