Job Description
Job Summary
We are seeking a dedicated Process Executive for our B&L team with 0 to 2 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably some domain experience in Delinquency Management and Bankruptcy within the Mortgage Loan sector. This is a night shift position with a work-from-office model offering an excellent opportunity to grow within a dynamic environment.
Responsibilities
- Execute daily operational tasks efficiently to ensure smooth workflow within the B&L team.
- Utilize MS Excel to analyze and manage data ensuring accuracy and completeness.
- Monitor and report on delinquency management processes to maintain compliance with company standards.
- Assist in the preparation of reports related to bankruptcy cases within the mortgage loan sector.
- Collaborate with team members to identify and resolve issues promptly.
- Maintain detailed records of all transactions and communications for audit purposes.
- Provide support in the development and implementation of process improvements.
- Communicate effectively with internal stakeholders to ensure alignment on project goals.
- Adhere to company policies and procedures to maintain operational integrity.
- Participate in training sessions to stay updated on industry best practices.
- Contribute to team meetings with insights and suggestions for process enhancements.
- Ensure timely completion of tasks to meet project deadlines.
- Support the team in achieving overall business objectives through diligent work.
Qualifications
- Demonstrate proficiency in MS Excel including advanced functions and data analysis.
- Show a keen understanding of delinquency management processes within the mortgage loan sector.
- Exhibit knowledge of bankruptcy procedures related to mortgage loans.
- Possess strong analytical and problem-solving skills.
- Display excellent communication and teamwork abilities.
- Maintain a high level of attention to detail and accuracy.
- Adapt quickly to new tasks and changing priorities.
- Show a commitment to continuous learning and professional development.
- Demonstrate the ability to work effectively in a night shift environment.
- Exhibit a proactive approach to identifying and addressing operational challenges.
- Display a strong sense of responsibility and accountability.
- Maintain a positive attitude and contribute to a collaborative team culture.
- Show willingness to take on additional responsibilities as needed.
Certifications Required
Certification in Advanced MS Excel or Data Analysis is required. Certification in Mortgage Loan Processing is a plus.