Home Health Office Manager Full Time

Position Overview:

The Office Manager serves as the first contact for Aveanna Home Health. This position is responsible for managing incoming calls and providing excellent customer service to all visitors. Additionally, the Office Manager maintains employee files, manages patient/clinician paperwork, and organizes incoming/outgoing mail for delivery.

Essential Job Functions

• Answer, screen and forward calls; provide information to clients and referral sources as appropriate
• Greet persons entering organization, determine nature and purpose of visit and direct or escort them to specific destinations
• Process all clinician / client related paperwork through Home Care Home Base to include follow up on consents through DocuSign
• Routinely updates office phone directory
• Coordinates initial onboarding of new employees
• Maintain and order all office supplies
• Maintain clinician tablets/oversee ordering of and return of tablets
• Maintains all employee files; ensuring annual competencies are updated
• Process invoices to Accounts Payable, ensuring accuracy
• Mail all company correspondence; track all postage used via postage log
• Perform other administrative tasks as needed

Requirements

• High school diploma or GED required, Two year college degree preferred
• Proficient in Microsoft suite of products including Outlook, Word and Excel

Preferences

• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Must possess a strong sense of urgency and attention to detail
• Excellent communication skills both written and verbal