Technical Support Officer

Information Technology

Petaling Jaya (Selangor), Selangor (Malaysia), Malaysia

February 17, 2025

Full-time

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Job Responsibility

Provide client support and technical issue resolution on products and services.
Diagnosing, troubleshooting hardware and software issues and repairing devices.
Identify and correct or advise, on operational issues in client computer systems.
Perform onsite service at clients’ locations as and when required.
To undertake any-hoc assignments as and when required.

Job Requirements

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
Knowledge in troubleshooting hardware and software.
At least 1 year(s) of working experience in the related field is required for this position.
Able to speak in English, Bahasa Malaysia and Mandarin
Fresh graduate are welcome to apply
A self-starter, responsible, analytical with good-attitude.
Possess good communication and technical skills with consultative skills as well as customer-oriented skills.
Initiative, fast learner and confident.
Experience and knowledge in Samsung products will be an added advantage.
Applicants must be willing to work on rotational shift, weekend and Public Holiday.
Applicants must be willing to work in 1 Utama Shopping Centre, Petaling Jaya, Selangor.

Job Benefits

Math Analyst