Customer Service Representative
Job Description
The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars!
Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!
Responsibilities
- Communicate with customers via phone, email and chat.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet customer’s needs.
- Data entry in various platforms.
- Administrative tasks.
- Work United States business hours.
Qualifications
- Sales experience and comfort.
- Typing at least 50 words per minute.
- 1-5 years of customer service experience.
- Knowledge of Google Workspace and various customer relationship management softwares.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.
Compensation:
R20000-R35000 per month depending on skill and experience.
Additional requirements:
- Quite and professional home office.
- Fast, reliable computer and second monitor.
- Internet speed faster than 50 mbs.
You will work on US hours. You will be employed as an independent contractor and paid 2x a month in USD.