Claims Administrative Associate

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

We are seeking the ideal candidate for our Claims Administrative Associate opening for our company located in Bedford Park, just a mile south of Midway Airport!

The Claims Administrative Associate will assist the Claims Department in various administrative functions. Must have strong organizational skills and the ability to multitask a variety of challenges and responsibilities. Experience with insurance is a plus.

Duties & Responsibilities

• Perform general office duties, such as mailing, scanning/indexing, data entry.
• Provide clerical support to claims management/adjusters.
• Pull and distribute voicemails.
• Answer phone calls and direct calls to appropriate parties or take messages.
• Serve as a back-up, when needed, to reception and other various clerical roles.
• Compile and prepare weekly and monthly reports/audits.
• Manage, update and prepare excel spreadsheets.
• Manage and organize multiple email boxes.
• Generate and maintain business relationships with vendors, agencies and other professional contacts.
• Ensure timely resolution of any issue or project is deliverable by working with all levels of management and staff.

Qualifications

Required

• High School education or equivalent
• Strong time management, sound judgment, good prioritizing, team player skills.
• Good PC skills (proficient knowledge of MS Word, Excel, PowerPoint, Teams, Outlook).
• Excellent phone communication skills
• Good organizational and interpersonal skills
• Good typing/data entry skills (min. 30 wpm)

Preferred

• Some college courses.
• Some insurance experience.
• Prior customer service experience

Benefits

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

• Competitive Salaries
• Commitment to your Training & Development
• Medical and Dental
• Short Term Disability/Long Term Disability
• Life Insurance
• Flexible Spending Account
• Telemedicine Benefit
• 401k with a generous company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement Training Programs
• Wellness Program
• Fun company sponsored events
• And so much more!

Estimated Compensation Range: $15/hr – $22.50/hr*

• Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location of the position.