Key Account Manager
Job Description
Over 60 years ago, Petmate began with a single focus on providing safe pet transportation, which resulted in the creation of the first dog kennel. Flash forward to today, and the same love and bond that existed to provide safe travels for our pets now permeates through every step of pet and pet owners’ shared adventure.
Knowing that pets are every bit as much a part of the family, Petmate takes pride in developing new, superior products that improve the quality of life and enrich the bond created between people & their pets. From environmentally responsible manufacturing to rigorous product testing, we place safety at the core of what we make and how we make it.
Our 25 trusted brands continually drive innovation across pet categories, spanning dog and cat toys, feeding and watering, food storage, carriers, shelters, bedding, consumables and more.
OUR WHY: To enrich the lives of families by cultivating the bond between people & their pets
OUR VISION: Families everywhere trust us more than any other company to enhance the well-being of their pets at every step of their adventure
Petmate Core Values
OWN IT!: We take full responsibility for our actions, decisions, and their outcomes
STEADFAST DETERMINATION: Steady pursuit of what’s next with unwavering commitment and enthusiasm
DO THE RIGHT THING: Consistent alignment of actions and values in every situation, ensuring you’re always true to what’s right
SAFETY WITHOUT COMPROMISE: We prioritize the safety of employees, consumers, and pets without compromise
The Key Account Manager for wholesale pet distribution will drive profitable business growth across all Petmate product segments within the US market. This role involves strategic business planning, managing the sales pipeline, negotiating, and closing deals within that sales channel.
Key Responsibilities
- Build and maintain strong distributor relationships to drive sales growth, understand business needs, and exceed targets.
- Collaborate with channel, and marketing teams to align pricing, promotions, and sales strategies with company goals.
- Prepare presentations, proposals, and negotiate contracts while identifying and pursuing new sales opportunities.
- Manage the sales pipeline, monitor key metrics, and assess performance against established targets.
- Oversee dealer and distributor programs and support strategic initiatives to optimize channel performance.
- Gather and analyze market, competitor, and customer data to inform sales, product, and marketing strategies.
- Represent the company at trade shows, events, and training seminars to promote products and strengthen customer relationships.
- Proactively address customer concerns and ensure high levels of satisfaction.
- Effectively manage responsibilities and maintain productivity while working remotely.
- Manage and track the performance of the outside sales rep team, setting clear goals, monitoring progress, and providing guidance to ensure targets are met or exceeded.
Qualifications
- Bachelor’s degree (B.A.) or 3-5 years of relevant experience in wholesale distribution, CPG, or related pet industry experience.
- Travel throughout the USA is required (estimated 30%).
Skills And Competencies
- Proficient in business analytics, with the ability to interpret data, generate insights, and support data-driven decision making to drive strategic growth.
- Experience in managing sales budgets and accurately forecasting revenue.
- Strong sales, customer service, and consultative selling abilities.
- Ability to work effectively with cross-functional teams.
- Detail-oriented while maintaining a strategic, big-picture perspective.
- Ability to thrive in a fast-paced, dynamic environment and pivot strategies when needed.
- Experience in setting KPI’s, tracking performance, and implementing improvement plans.
- Proficient in Microsoft Office, particularly Teams and Excel.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Petmate is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status
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