SAFETY&PROTECTIVE SVC OFFICER

Safety and Protective Services Officer (Bargaining Unit: 860) $20.00

Hours: Full-Time, Minimum of 8.00 hours per day. Must be able to work flexible and/or additional hours as mandated by library operational needs.

Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge

The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.

JOB SUMMARY: This position is responsible for ensuring a safe and secure environment for patrons and staff, and appropriately securing library facilities and assets. Serves as primary security response until emergency response unit arrives when situations warrant.

Job Requirements

Education: High school diploma or GED.

Experience

2 years’ experience securing people, property and information required; preferably in a school or urban setting.

Technical Expertise

Experience working with youth preferred.

Ability to accurately analyze situations and quickly make sound judgements/recommendations.

Ability to relate to diverse and special needs populations in conflict situations.

Knowledge of safety and security operations, laws, rules, regulations, local, state, and federal laws.

Read, understand, and communicate information and ideas presented in writing.

Use mathematics to solve problems.

General principles and objectives of information technology systems and programs.

Proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, succinct, and free of errors.

Experience In Public Library Or Public-sector Is Preferred.

Intermediate proficiency in MS Office or similar software is required. Relevant business equipment including the use of basic computer programs and systems.

Essential Duties And Responsibilities

Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:

Patrol library properties (on foot and/or in vehicle) to maintain order, promote a welcoming environment, and enforce regulations.

Assure the safety and security of patrons and staff.

Observe and report any potential problems in and around the building.

Communicate with staff, aid, and direct patrons.

Respond to inappropriate patron behavior.

Enforce Patron Code of Conduct.

Monitor the removal of library service materials and ensure that materials have been checked out properly.

Serve as first responder in case of emergency and direct Cleveland emergency personnel as needed. To Apply; Internal applicants please apply on ESS (Employee Self Service). Please attach a current/updated resume and fill out the application entirely.

External Applicants: Please attach a cover letter, current/updated resume and fill out the application entirely.

Recruiter: Sacheen Dunn-Ford

External Posting Open Until filled