Partnerships and Product Manager

Are you ready to join the world’s premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC’s mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

We are looking for an experienced Partnerships and Content Manager to join our dynamic team. In this pivotal role, you will work closely with the Managing Director and Operations Director to establish and implement the P&C strategy, shaping and growing the TLC Product Portfolio for the UK market. You will lead the recruitment and management of our premium reward partners, ensuring high levels of productivity and best practices within the P&C team.

What You’ll Be Doing

• Develop commercially strong partnerships, negotiating contractual agreements to meet client brief requirements within the required timeframe.
• Act as an ambassador for our Product Portfolio in client pitches, with external partners, and across all internal departments.
• Proactively seek new reward opportunities in line with market trends and research, leading the P&C team in conducting necessary research and feasibility studies.
• Inspire and develop the P&C team, leading by example.
• Ensure the P&C team receives concise briefs from Sales and Account Management teams, providing clear direction and key information for partner negotiations.
• Be accountable for the volume, quality, and accuracy of work produced by the P&C team, meeting set KPIs.
• Manage operational matters, including performance reviews, identifying training needs, and improving work methods and processes. Report to the Local MD and Group with management reports and analysis.

What We’re Looking For

• An effective and thoughtful leader with outstanding communication and interpersonal skills, with the ability to influence and present effectively.
• Proven team management and leadership experience.
• Excellent verbal and written communication skills, with the ability to build relationships and adapt to different audiences.
• Organized, with excellent attention to detail and time management skills.
• Proactive, approachable, and able to inspire confidence and enthusiasm.
• Works well under pressure, with the ability to navigate challenges.
• Diplomatic and professional at all times.
• Minimum of 5 years of partnership management experience.

? Here’s What We’ve Got To Offer

• Dynamic & collaborative team
• Creative work environment
• Career progression and upskilling opportunities
• Weekly Happy Hour
• TLC Wellness
• Global Clients & Team exposure
• TLC ‘Fun Club’ & Social Calendar (known to include pizza deliveries!)
• TLC Gives Back – Charity partner/off site days.
• ‘The Frankies’ – Our very own awards/staff recognition event. ?

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today! ?

? We look forward to seeing your application!