Team Manager

We are seeking a dedicated and experienced Team Manager for our B&L division. The ideal candidate will have 8 to 10 years of experience with strong technical skills in MS Excel. Experience in Post Close Function and Loan Processing is a plus. This role requires working from the office during night shifts. The candidate will play a crucial role in managing team operations and ensuring efficiency.

Responsibilities

• Lead a team of professionals to achieve departmental goals and objectives.
• Oversee daily operations and ensure adherence to company policies and procedures.
• Provide guidance and support to team members to enhance their performance and productivity.
• Utilize MS Excel to analyze data generate reports and make data-driven decisions.
• Collaborate with other departments to streamline processes and improve overall efficiency.
• Monitor team performance and implement strategies for continuous improvement.
• Ensure compliance with regulatory requirements and company standards.
• Conduct regular team meetings to discuss progress challenges and opportunities.
• Develop and implement training programs to enhance team skills and knowledge.
• Address and resolve any issues or conflicts within the team promptly.
• Foster a positive and collaborative work environment.
• Communicate effectively with senior management and provide regular updates on team performance.
• Drive initiatives to improve customer satisfaction and service quality.

Qualifications

• Possess strong technical skills in MS Excel.
• Have experience in Post Close Function and Loan Processing (nice to have).
• Demonstrate excellent leadership and team management abilities.
• Exhibit strong analytical and problem-solving skills.
• Show proficiency in data analysis and report generation.
• Display effective communication and interpersonal skills.
• Have a proven track record of achieving targets and driving team performance.
• Be able to work night shifts and adapt to a fast-paced environment.
• Show commitment to continuous learning and professional development.
• Demonstrate the ability to handle multiple tasks and prioritize effectively.
• Exhibit a strong understanding of regulatory requirements and compliance standards.
• Possess the ability to foster a positive and collaborative work environment.
• Show a proactive approach to identifying and resolving issues.

Certifications Required

Certified MS Excel Specialist PMP (nice to have)