Job Description

Job Title: Front Desk Representative

Location: San Antonio, TX

Job Type: Full-Time

Job Summary

We are seeking a friendly and professional Front Desk Representative to be the first point of contact for our company. The ideal candidate will provide excellent customer service, handle administrative tasks, and ensure a welcoming and efficient front office experience.

Key Responsibilities

  • Greet and welcome guests in a warm and friendly manner.
  • Answer, screen, and forward incoming calls professionally.
  • Manage appointment scheduling and maintain an organized calendar.
  • Assist customers and clients with inquiries and provide accurate information.
  • Handle check-ins, check-outs, and payment processing, if applicable.
  • Receive, sort, and distribute daily mail and deliveries.
  • Assist with administrative tasks such as data entry, filing, and office supply management.
  • Follow company policies and security procedures to ensure a safe work environment.

Qualifications & Skills

  • High school diploma or equivalent; additional certification in office administration is a plus.
  • Proficiency in Microsoft Office Suite and office equipment (e.g., printers, scanners).
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Ability to work in a fast-paced environment and handle stressful situations calmly.