Data Analyst

Role Purpose

The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions.

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Do

1. Managing the technical scope of the project in line with the requirements at all stages

• Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends
• Develop record management process and policies
• Build and maintain relationships at all levels within the client base and understand their requirements.
• Providing sales data, proposals, data insights and account reviews to the client base
• Identify areas to increase efficiency and automation of processes
• Set up and maintain automated data processes
• Identify, evaluate and implement external services and tools to support data validation and cleansing.
• Produce and track key performance indicators

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2. Analyze the data sets and provide adequate information

• Liaise with internal and external clients to fully understand data content
• Design and carry out surveys and analyze survey data as per the customer requirement
• Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools
• Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking
• Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool
• Develop predictive models and share insights with the clients as per their requirement

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Deliver

No.Performance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy

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