Hairdresser

We are seeking a talented and passionate female Hairdresser / Hair Trainer to join our team . This role is responsible for providing education and promoting our product brand though Education. The primary goal will be to increase brand awareness, drive sales, and establish relationships with salon/ industry professionals.

• DUTIES AND RESPONSIBILITIES Conduct product demonstrations and provide basic training on our products to customers and industry professionals.
• Ensure full product knowledge (theory & practical) has been given as per the brand protocol and understood by the students.
• Education material to be prepared in a timely manner and provided for students during all trainings. Materials such as Presentations, workbooks and products for the relevant training.
• Stay updated on product knowledge and industry trends to provide accurate information to customers.
• Daily in salon or academy training, demos and market visits
• Assist customers with product selection, addressing their inquiries and providing recommendations based on their needs of their establishment
• Build rapport with customers and maintain a positive and professional image of the brand.
• Schedule or reschedule appointments with clients for follow up trainings and meetings, coordinating with the booking coordinator and sales team
• Develop and record all trainings, demonstrations and meetings to follow up with the concerned persons
• Collaborate with the sales team to provide product expertise during customer interactions, trade shows, and events.
• Identify and address customer concerns to ensure customer satisfaction and contribute to sales growth.
• Plan and assist with the sales, marketing and professional/senior educators for the open day including salon preparation, client consultation and treatments, as per the event description.
• Respects all of the company’s internal rules, policies and procedures; Sets a good example regarding punctuality, hygiene, safety of students and customers as well as attendance and positive attitude.
• Performs other duties in line with scope of work and as assigned by the direct manager.

KNOWLEDGE

• High school diploma or equivalent Education or certification in industry techniques (Hair)
• Minimum 2-3 experience in a salon
• Previous experience as a trainer/ educator but not necessary
• Basic knowledge of hair products, techniques, and trends.
• Strong communication and interpersonal skills
• Passion for industry with a desire to learn and grow.