Fraud Prevention and Detection Program Manager

We make things happen and push to change what it means to be a bank! We support our communities, help dreams come true, and do our best to enjoy every day.

This role requires you to work REMOTELY within VA, NC, SC and WV during normal Blue Ridge Bank, N.A. banking hours, M-F 8:30 – 5 PM ET, with occasional travel, estimated to be at least once per quarter.

We are seeking a highly skilled and experienced Fraud Prevention and Detection Program Manager to lead and enhance our fraud prevention and detection efforts. This role will be responsible for developing and implementing comprehensive fraud prevention strategies, improving reporting mechanisms, and leading a team of investigators. The ideal candidate will have a minimum of 7 years of experience managing fraud prevention programs in financial institutions with assets exceeding $3 billion.

Program Development And Enhancement

• Develop and implement comprehensive fraud prevention and detection strategies to ensure fraud losses do not exceed the Board established annual fraud loss budget.
• Continuously assess and improve existing fraud prevention programs and reporting mechanisms.
• Stay updated with industry trends and best practices in fraud prevention.

Team Leadership

• Lead, mentor, and manage a team of fraud investigators.
• Provide guidance, training, and support to ensure the team’s effectiveness in identifying and mitigating fraud.
• Foster a collaborative and high-performance work environment.

Investigation And Analysis

• Oversee the investigation of suspected fraud cases and ensure timely and thorough resolution.
• Analyze fraud patterns and trends to identify vulnerabilities and recommend corrective actions.
• Collaborate with other departments to develop and implement fraud prevention initiatives.

Process Review And Efficiency

• Review and evaluate existing fraud prevention processes and procedures.
• Identify areas for improvement and implement strategies to gain operational efficiencies.
• Ensure that fraud detection methods are both effective and efficient.

Reporting And Communication

• Report on the Bank’s performance related to the Board established fraud loss budget.
• Enhance reporting mechanisms to provide accurate and timely information to senior management.
• Prepare and present detailed reports on fraud incidents, trends, and mitigation efforts.
• Communicate effectively with internal and external stakeholders, including regulatory agencies and law enforcement.

Requirements

Qualifications:

• Minimum of 7 years of experience managing fraud prevention and detection programs in financial institutions with assets of $3 billion or more.
• Proven track record in developing and implementing successful fraud prevention strategies.
• Demonstrated ability to effectively control fraud losses and achieve goals related to an established fraud loss budget.
• Strong leadership skills with the ability to manage and mentor a team.
• Excellent analytical and investigative skills.
• Strong communication and presentation abilities.
• Knowledge of relevant laws, regulations, and industry best practices in fraud prevention.
• Strong Project Management experience
• Bachelor’s degree in finance, accounting, criminal justice, or a related field.
• Professional certifications (e.g., CAFP, CFE) preferred.

Competencies

• Analytical Thinking: The ability to analyze complex data and identify patterns and anomalies that may indicate fraudulent activity.
• Attention to Detail: Meticulous attention to detail is crucial for spotting discrepancies and inconsistencies that could signal fraud.
• Risk Management: Expertise in identifying, assessing, and mitigating risks related to fraud.
• Leadership and Team Management: Strong leadership skills to inspire, guide, and develop a team of investigators and other professionals.
• Communication Skills: Excellent verbal and written communication skills for effectively reporting findings and collaborating with stakeholders.
• Ethical Judgment: A strong sense of ethics and integrity to uphold the highest standards in preventing and detecting fraud.
• Technical Knowledge: Proficiency in using fraud detection software and other technical tools to support investigations.
• Industry Knowledge: A deep understanding of the financial industry and relevant laws and regulations that pertain to fraud prevention.
• Strategic Thinking: The ability to develop and implement comprehensive strategies for fraud prevention and detection.
• Problem-Solving Skills: The capability to think critically and creatively to solve complex problems and prevent fraudulent activities.
• Adaptability: The ability to adapt to changing environments and evolving fraud tactics.
• Collaboration: Strong interpersonal skills to work effectively with other departments, regulatory bodies, and law enforcement agencies.
• Project Management: Effective project management skills to oversee initiatives and ensure timely and successful implementation of fraud prevention measures.