Data Analyst

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

We are looking for an experienced Data Analyst to join our Analytics Team. In this role, you will play a key part in building metrics and proactively identifying opportunities for top-line growth. You will collaborate closely with partners across the go-to-market team to design, develop, and optimize dashboards and data models that directly align with our strategic business goals. Additionally, you will deliver actionable business insights through data exploration, statistical analysis, and data storytelling. As a champion for data quality and governance, you will play an instrumental role in ensuring accuracy across our data ecosystem.

This role is ideal for someone who is a self-starter with strong technical skills, attention to detail, and the ability to communicate complex findings to non-technical stakeholders. You should have a passion for solving complex problems, as well as a curiosity and desire to learn new topics and skills.

What You’ll Do:

• Data Exploration & Analysis: Analyze data using SQL and Python to uncover trends, anomalies, and patterns that inform and enhance our customer engagement strategy, support customer journey mapping, and drive key sales initiatives.
• Data Visualization & Reporting: Create dashboards and reports to communicate the results of data analyses to business stakeholders.
• Cross-Functional Collaboration: Collaborate with go-to-market teams to present complex data findings in a clear, concise, and impactful manner to non-technical audiences.
• Data Quality and Integrity: Work with Salesforce and Marketo administrators to maintain high standards of data quality and integrity by identifying and resolving data discrepancies. Stay up to date with the latest tools, techniques, and best practices in data analysis and modeling to ensure continuous improvement.

What You’ll Bring:

• 2+ years of experience in a data-focused role (e.g., Data Analysis, Data Engineering, Data Science, etc.)
• Proficient in SQL with the ability to write complex queries
• Experience with Python for data analysis
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker) to create impactful reports and dashboards
• Strong problem-solving skills, with the ability to tackle complex issues using statistical knowledge and technical expertise
• Proven ability to generate actionable insights and present them to cross-functional teams.
• A passion for continuous learning and exploring new subjects.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders

Nice to Have:

• Software / Software as a Service (SaaS) experience
• Experience with data warehousing platforms (e.g., Snowflake, Redshift, BigQuery, etc.)
• Experience with GTM tools such as Salesforce, HubSpot, Marketo, or similar platforms.
• Experience using dbt (data build tool) for transforming and modeling data within a data warehouse.

Perks and Benefits:

• Virtual first and culturally diverse work environment spanning 8 countries.
• Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
• Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
• Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
• 6+ weeks of paid parental leave to bond with your new family member.
• Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.

At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.

Jama Software participates in E-Verify and will provide the federal government with your Form I-9.

If you get to this point, we hope you’re feeling excited about the job you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We’re eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation.