Program Manager

Chewy is seeking a dynamic Program Manager to lead Commercialization activities for our Private Brands business. This role involves guiding cross-functional teams through sophisticated commercialization processes, managing product launch and development lifecycles from inception to customer delivery. The ideal candidate is a proactive self-starter and transformational leader with outstanding organizational, analytical, problem-solving, and interpersonal skills. If you are passionate about driving innovation and excellence in product development, join us in shaping the future of Chewy’s Private Brands. Candidate may work from either of these locations: Plantation, FL, Boston, MA, Minneapolis, MN, or Bellevue, WA.

What You’ll Do

• Own commercialization processes for variety of Private Brands programs and business initiatives.
• Lead continuous improvement initiatives to enhance processes, methodologies, and best practices to accelerate time to market
• Collaborate with internal collaborators across R&D/Design, Sourcing, Quality Assurance, Marketing, Packaging and Finance while playing a key role in organizing and communicating their work across the organization
• Organize and lead cross-functional workstreams to hold all Team Members accountable to shared goals
• Establish and monitor key performance indicators (critical metrics) to track project progress, measure success, and ensure alignment with overall business objectives and regularly communicate program status reports to a variety of audiences for weekly business reviews
• Capture and circulate feedback, ensuring teams receives clear, actionable direction and next steps
• Lead risk management efforts to proactively identify, assess, and mitigate potential challenges and obstacles throughout project lifecycle processes
• Drive efficiencies across high volume of projects using a variety of project management systems
• Develop solutions to improve margins and establish inputs for pricing for category leaders
• Build strong working relationships with internal and external Team Members, establishing a role as a trusted resource and advisor
• Efficiently manage day-to-day challenges and communicate effectively in difficult and time-sensitive situations
• Influence senior leaders, peers and partners to drive high-judgment decisions
• Help develop Team Members by providing guidance, training, and support to develop a culture of continuous learning and professional growth.
• Drive cross-functional initiatives to optimize resource allocation, budgeting, and forecasting for efficient project execution
• Lead from the front and be willing to frequently roll up your sleeves

What You’ll Need

• Bachelor’s degree with 3+ years of experience required.
• Track record of taking ownership and getting results in a data-driven, fast-paced environment
• Proven track record of developing tools and programs to solve sophisticated problems
• An analytical skills with ability to develop financial and data models.
• Intrinsic ability to work cross functionally and collaborate as part of a team to deliver strong results
• Experience commercializing new items in e-commerce, retail or consumer packaged goods
• Strong ability to lead and influence others and provide analysis and recommendations to accelerate projects
• Ability to prioritize effectively and adjust easily to changing demands
• Demonstrate strong time management skills and attention to detail
• Excellent written and verbal communication skills

Bonus (if Applicable)

• Masters or MBA
• Proficiency in Excel, SQL, Microsoft Project, Smartsheet or TeamGantt
• Experience in product lifecycle management and project management tools

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

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