Human Resources Manager

Reporting to the Director of Human Resources, the Human Resources Manager position leads and manages the HR department. This role is responsible for implementing all aspects of Human Resources within the Agency, including but not limited to recruitment, benefits, employee relations, performance management, compliance, and HR policy development while fostering a positive workplace culture and supporting employee development

Essential Duties And Responsibilities

• Manages the day to day work of the HR team, provides coaching and performance management, and ensures the HR team is meeting the goals and strategic objectives of the department and the Agency.
• Oversees and manages the entire recruitment effort and ensures the integrity of the hiring process, including equity, compliance, efficiency, and building the Agency’s brand as an employer of choice in the non-profit sector.
• Responsible for implementation and interpretation of HR policies and procedures. Protects the interest of employees and the Agency under policies, laws, and regulations. Ensure compliance with all federal, state, and local employment laws and regulations. Develop, update, and enforce HR policies and procedures conduct regular audits to ensure HR practices are compliant and up-to-date.
• Identifies opportunities for improvement, proposes solutions, and leads special projects to support Agency goals and objectives.
• Supports employee performance and engagement by supporting all employees in matters relating to HR, and acts as a liaison to leadership, including offering advice and guidance on performance, performance reviews, training, conflict resolution, career advancement, and compliance. Handles discipline and termination of employees under agency policy and contract agreements.
• Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote high levels of performance and engagement. Look for opportunities to improve engagement and communications to employees. Manages employee recognition program.
• Coordinates staff training in response to Agency and staff needs.
• Manages legal requirements and government reporting relations affecting Human Resources function – i.e., EEO, wage and hour, affirmative action. May represent the agency at unemployment hearings.
• Performs benefits administration including open enrollment, claims resolution, change reporting, approving preparing invoices for payment, and communicating benefit information to employees. Acts as liaison with third-party benefit administrators.
• Maintains Human Resources Information System database, files and general human resources information in accordance with legal requirements. May design queries and generate monthly, quarterly and annual reports from database, analyze and interpret data. Track and analyze HR metrics to identify trends and areas for improvement.
• Assists management in investigating, answering and settling grievances.
• Participates in development of department goals, objectives and systems seeking to improve efficiency and service delivery for the department.
• Attend and participate in meetings, acting on behalf of the HR department, as well as serve on committees and special project teams as needed.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Pay: $65,000 – $78,000 annually

Experience, Education, Certifications/Licenses

• BA/BS degree or a minimum of 3 years’ experience demonstrating increased responsibility handling a wide range of human resources issues required.
• PHR, CPHR, SPHR certification, supervisory experience preferred.
• The ideal candidate will be resourceful and proactive with strong organizational, management and problem solving skills, have excellent verbal and written communication skills, good presentation skills, have the ability to interpret and analyze data, be able to work independently, exhibit discretion and uphold confidentiality, and utilize a variety of computer software programs.
• Ability to build relationships and bridge all levels of the Agency.
• Ability to understand intimate partner violence and how it affects staff, clients and employers and be able to work with people from diverse backgrounds.
• Ability to pass a criminal background check.

House of Ruth Maryland offers a comprehensive Total Rewards Package that will include but is not limited to medical insurance, prescription plan, dental insurance, vision insurance, paid time off, life insurance, 403(b) retirement savings plan, and Employee Assistance Program.

House of Ruth Maryland upholds the mission of the Equal Employment Opportunity Commission by being an Equal Employment Opportunity Employer. All applicants will be considered for employment and will not be excluded because of color, race, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or age.