Patient Experience Coordinator
Job Description
Position Summary
Position Summary
Reporting to the Director of Service Excellence, the Coordinator of Patient Experience will support all organizational initiatives set forth by the Director. .
Qualifications
Education/Training
Associate degree required. Two (2) years of directly related work experience may substitute for the Associate degree (in addition to the requirements listed in the Experience section).
Licensure/Certification
None
Experience
Two (2) years of customer service experience required.
Proficiency in Microsoft Office software required.
Knowledge of reporting of Press Ganey or related hospital survey system