Remote Head of Delivery | WFH

We are seeking an accomplished Head of Delivery to spearhead our initiatives in enhancing customer relationships and optimizing business processes within a fully remote framework. This pivotal role is designed for U.S. citizens, with all work conducted within the continental U.S., and offers an excellent opportunity to contribute to our mission of delivering innovative digital solutions that impact millions in the federal and public sectors.

Key Responsibilities

• Strengthen customer relationships by developing robust frameworks to ensure high-quality interactions.
• Identify and implement strategies aimed at achieving a 10% growth in existing accounts and exploring adjacent market opportunities.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to align efforts with our organizational goals.
• Construct stakeholder maps to ascertain client needs and tailor sales strategies accordingly.
• Lead initiatives to deepen client relations while exploring and identifying new business opportunities.
• Mentor and guide program directors, instilling a culture of continuous learning and collaboration.
• Establish clear performance metrics and actively monitor progress towards growth objectives.

Required Skills

• Extensive experience managing large P&L accounts, especially within the GovTech sector, with a focus on accounts exceeding $200 million.
• A minimum of 15 years in a relevant leadership capacity.
• Proficiency in Microsoft Suite, TechnoMile, and Mattermost to enhance team collaboration and workflow efficiency.
• Active Top Secret security clearance is mandatory.

Qualifications

• Proven track record in leadership roles, particularly managing large P&Ls.
• Bachelor’s degree in a relevant discipline is preferred.

Career Growth Opportunities

Our organization is deeply committed to the professional growth of our team members. The role of Head of Delivery offers a unique opportunity for aspiring leaders to develop their capabilities in managing key accounts and driving strategic growth initiatives.

Company Culture And Values

We pride ourselves on fostering a culture centered around customer success and innovation. Our workplace emphasizes inclusivity and collaboration, ensuring that diverse perspectives contribute to our collective strength and creativity.

Networking And Professional Opportunities

Joining our team means becoming part of a professional community dedicated to impactful solutions and continuous improvement. Collaborate with industry leaders and engage in meaningful networking opportunities to advance your career.

Compensation And Benefits

• Salary Range: \(250,000 – \)275,000, commensurate with experience.
• Comprehensive healthcare benefits, including dental and vision coverage.
• 401(k) plan with company matching contributions.
• Generous paid time off (PTO) policy along with 11 paid holidays.
• Education and training benefits to support your professional development.
• Annual budget for technology and gadgets to promote productivity.
• Monthly provision of snacks to support your work efforts.
• Engaging team off-site events in desirable locations.
• Attractive referral bonuses and additional perks.

Employment Type: Full-Time