CLAIMS ANALYST 1ST SHIFT $19-$21 (Based on Experience)

Apache Mills, Inc., a worldwide leader in floor mat manufacturing, has an immediate opening to join our growing company as a member of our Operations Team. As an environmentally responsible citizen of the global community and a commitment to providing a safe work environment, our products are proudly crafted in the USA.

We are currently seeking a Claim Analyst to joint our credit deparment.

This is a first shift position 8:00am – 5:00pm, with possibility of work from home 2 days a week after 4 month training period

General Description

A claims analyst monitors customer claims from start to finish, verifying and updating information on submitted claims and review the policy to determine which charges are eligible for reimbursement and continually works on Process Improvement in Claims Area.

Essential Duties

• Analyzes and reviews claims for accuracy and completeness for major Retailer (Wal-Mart) and selected accounts.
• Works with selected retail customers regarding the dispute process on pending deductions. (Via Web Portal)
• Makes judgments based on information provided and research of claim for claim eligibility.
• Contacts customers on submitted claims, keeping them updated throughout the process.
• Makes decisions based on cost efficiency (return of product, providing discounts, etc.)
• Disputes Claims (example: shortages/vendor fines) by analyzing, reviewing for accuracy and eligibility.
• Maintains updated records and prepares required documentation for Management and other departments on current claims.
• Issues Return Authorizations/Call Tags when appropriate.
• Assists in controlling the cost of processing claims by regularly meeting with Operations and Sales to discuss claims, gathering information, and working together on how to correct them in the future.
• Manages Claim “replacement orders” from entry to shipment.
• Issues Credit Memos once approved by Management.
• Analyzes existing processes, suggests improvements and/or new processes and documentation of all.
• Works on projects/matters of limited complexity in a support role. Work is closely managed by the AR Supervisor.
• Microsoft Office applications are a requirement. Especially Outlook, Word and Excel.

Apache Mills, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

EOE M/F/D/V

E-Verify Employer

• Health insurance
• Paid time off
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance
• 401(k) matching
• $19-$21 -Based on Experience.

1st shift, 8:00am-5:00pm

Monday-Friday