Job Description

Job Description

Appion is a growing HVAC/R tool company dedicated to creating great products for technicians while continuously striving to improve the industry through innovation and education. We pride ourselves on our vibrant company culture and commitment to excellence in every facet of our business.

Position Overview: The Sales and Education Specialist will play a crucial role in driving sales and promoting product knowledge among our customers. This position will be responsible for conducting product demonstrations, training sessions, and supporting general sales efforts. The ideal candidate will have a strong understanding of HVAC/R principles, excellent communication skills, and a passion for educating others.

Key Responsibilities:

  • Provide exceptional customer service, addressing inquiries and resolving issues.
  • Collaborate effectively with colleagues to maintain smooth operations.
  • Uphold our commitment to quality and attention to detail.
  • Conduct product demonstrations and training sessions for customers and outside sales teams.
  • Develop and maintain training materials, including presentations, videos, and online resources.
  • Provide technical support to customers and outside sales representatives.
  • Assist in the development and implementation of sales strategies.
  • Represent Appion at industry events and trade shows.
  • Stay up-to-date on industry trends and new product developments.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • High School Diploma or equivalent (higher education is preferred).
  • Proven experience in data entry, ideally within a sales or customer service environment.
  • Strong attention to detail and a high level of accuracy.
  • Proficiency in various computer programs, including the Google Suite (Docs, Sheets, Gmail) or an aptitude for quickly mastering unfamiliar software.
  • Ability to travel for a week or more.
  • Exceptional presentation, communication, and interpersonal skills.
  • Ability to handle public speaking situations with 50 people or more.
  • Ability to multitask and manage time effectively.
  • A proactive attitude and the ability to work independently and as part of a team.
  • Minimum of 2 years experience in a sales or customer service role.
  • Willingness to embrace new challenges and a dedication to ongoing learning.
  • Previous experience in HVAC/R, related fields, or trade is preferred.

Benefits:

  • Competitive salary.
  • Comprehensive health benefits.
  • Paid vacation.
  • Matching 401K.
  • Continuous learning and professional development opportunities.
  • A vibrant and inclusive workplace culture.

If you are enthusiastic about launching a rewarding career in a sales and education role and are excited to engage with technicians, wholesalers, and industry events, we encourage you to apply today. Join us in providing innovative solutions to our valued customers and making a significant impact in the HVAC/R industry.

Company Description

Appion Tools is a renowned manufacturer and industry leader in providing high-quality tools and equipment. With a commitment to excellence, innovation, and customer satisfaction, we have established a strong presence in the AC/R tools market.

Appion Tools is a renowned manufacturer and industry leader in providing high-quality tools and equipment. With a commitment to excellence, innovation, and customer satisfaction, we have established a strong presence in the AC/R tools market.