Customer Strategy & Planning Manager Home Care Home & Hygiene
Job Description
Then join our Home Care team, which represents top brands with leading market positions like Skip, Klinex, Cif, Omo and Cajoline, and plays a key role within the European cluster. You will become part of a high performing team, which is committed to excellence, teamwork, innovation, and achieving outstanding results.
The role of CSP Home & Hygiene Manager is to co-design & execute the integrated category-brand-channel-customer strategy of our household cleaning business, delivering a set of strategic & financial objectives, in collaboration with Customers, Sales, Marketing, Finance and Supply Chain teams. It is a trade role with significant contribution in the Home Care BU category strategic plans and part of the Home Care GR CSP team, reporting to the CSP Home Care Lead.
Main Accountabilities
- Acquire and co-develop Category Strategy by customer & channel
- Participate in annual IBP (Integrated Business Planning) to shape category strategy and priorities & then primarily craft the Trade Category plan
- Provide input in portfolio Business Cases & their execution plans
- Monitor category/brand market share, financial and execution [e.g. distribution], performance by customer & channel to address issues and opportunities.
- Set monthly/ quarterly/ yearly targets by category/ segment/ brand / channel/ customer
- Manage Consumer Promotional Plan budgets
- Set month targeting and monitors landing
- Take Sales input for category into Sales & Operations Planning moments
- Control short term activity plan into forecast and drive resolutions for planning issues.
- Responsible for Trade Category Plan execution by Customer Business Development teams, identifying risks, opportunities with gap filling initiatives
- Track promotional & pricing plan effectiveness & competitor dynamics
- Join customer facing front for key customer engagement moments in the year
Key Interfaces
- Customers
- Account Teams
- Customer Activation Team
- Marketing
- Finance
- Planning
- Field Force
- External Agencies
Preferred Skills
- Excellent interpersonal and communication skills, team work.
- Performance-oriented, with a drive to operate on high standards.
- Ability to adapt quickly, e.g., changing course & priorities, with resilience under pressure & volatility.
- Strong market, commercial & business understanding.
- Analytical skills and ability to combine data, leading to decision-making and action.
- Passion to understand & combine different perspectives, such as those of our customers or shoppers.
Preferred Requirements
- Bachelor’s degree in Economics, Business Administration, or Marketing, at Post-Graduate level.
- 4+ years in either full or ideally mixed tenure in marketing, category management, customer activation or account management roles.
- Fluency in Greek & English.
Rewards & Benefits
- Hybrid way of working
- Competitive salary with performance-based bonuses
- Unlimited access to Unilever Learning Platform and Trainings that feels more like an adventure and less like a lecture
- Exciting team-building activities, because we believe in having fun while achieving greatness
- Health and life insurance for you and your family
- Monthly allowance for lunch
CVs will be treated in strict confidentiality.
Candidates, who meet specified qualifications, will be contacted by e-mail or telephone.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.