Product Owner

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the US, India, and the Philippines.

Core Duties

We are looking for a professional and experienced product owner with a passion for the market-facing aspects of the role. This position will have responsibility for executing the product roadmap for one or more of Patra’s leading-edge technology products and solutions. This position will collaborate directly with a product lead and partner closely with 1 or more engineering teams.

Is this position right for you? If you love working within a company and on a team with a strong people-first culture and love to drive impact, this may be for you. If you love iteratively trying things out until you nail it, this may be for you. If you get motivated to deliver high-impact technology solutions to customers, this may be for you.

What You Will Do

• Product Execution: partner with engineering teams to deliver against roadmap priorities.
• Prioritize feature backlog & lead refinement sessions with engineering teams
• Own user story writing for assigned group of features
• Build relationships with internal and external clients and be the voice of the customer
• Service/Product Evangelist: lead in the promotion of managed products & services by supporting internal communications within Patra

Minimum Requirements

• Bachelor’s Degree or equivalent work experience, required
• Experience working in an agile development environment is required
• 1-3 years of experience as a product owner, working closely with software development teams is required
• 3+ years of SaaS product experience is a plus
• Insurance industry experience a plus

Knowledge, Skills And Abilities

• Proven ability to work with information technology and product development organizations
• Strong understanding of modern product management principles and frameworks
• Experience with modern development stacks and Scaled Agile product development methodologies
• Strategic thinker with a bias towards action, experimentation and iterative improvement
• Ability to be creative strategically and hands-on technically – willing to roll up sleeves with engineering at times
• Establish strong and collaborative working relationships with multiple functions across the organization
• Quantitative skills with ability to analyze and package/present data for decision-making
• Strong ability to execute
• Excellent written and verbal communication skills

Working Conditions

• Work from home; must have fast broadband access

Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
• Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
• Subject to and expected to comply with all applicable Patra Corp policies and procedures

Equal Employment Opportunity

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.