Sales Operations Analyst

Job Description

Come join the Tillamook Team, one of the fastest-growing dairy brands in the US, where we Play to Win to create over 200 dairy products in 7 different categories: cheese, ice cream, yogurt, sour cream, butter, cream cheese and frozen meals. Our Uncompromising Quality has led us to become the #1 Cheddar, #2 Cream Cheese and #3 Family Size Ice Cream brand, but we’re not stopping there. We’re loading up for our best years to come and want you to join us.

As a farmer-owned cooperative since 1909, we know that being Good Stewards for our stakeholders and doing a little extra always pays off. We’re looking for team members with a One Team and Genuine Care mindset who are inspired to share the delight of the Tillamook brand with each other and others every day.

What you will do:

The Sales Operations role supports the Sales team by leading the input and support in our trade management system. They will work with Albertsons Nationally, including 13 divisions across the country, on the management of contracts and be the Subject Matter Expert on the retailer’s internal systems. This role will ensure accuracy within both Tillamook and the retailer’s data systems and be part of an active plan management process. The role requires critical thinking as they’ll be involved in promotional planning and execution which will be used in sales presentations and discussions. The role will also manage in-stock levels and be pro-active in the order management process along with promotional tracking and other report generation.

This is a role that requires effective communication with the customer, excellent teamwork abilities, time and project management skills, and the ability to be flexible and willing to help the sales team achieve successful long-term results.

Here’s a day in the life:

  • Input and actively manage annual business plans in Trade Management System.
  • Subject Matter Expert on contracts and agreements with retailers.
  • Tracking orders and in-stock levels via various reporting.
  • Analyze key Tillamook product categories and segments identifying capacity, forecast accuracy, retailer shelf availability, along with other operational efficiencies to be utilized for the Sales Department decision-making.
  • Demonstrate excellent oral and written communications skills
  • Establish and maintain a partnership with the Retailer to ensure effective communication for the development of strategic and promotional plans.
  • Establish and maintain effective relationships with employees, supervisors, the customer, and the public.
  • Coordinate efforts between Regional Sales Managers, Warehouse, Logistics, and Retailer(s) leading to operational recommendations for promotional efficiencies and in-stock levels.
  • Act as a team player and able to interact with staff at all levels of the company.
  • Meet deadlines and be flexible in working on multiple projects simultaneously.
  • Demonstrate excellent time management skills with the ability to work independently with little supervision.
  • Utilize MS Office applications, especially Excel, Outlook, and PowerPoint.

Knowledge, skills, and abilities:

  • Bachelor’s degree preferred.
  • 6+ years of experience with trade management systems, ideally in the food or beverage industry, is required.
  • Experience communicating directly with retailers regarding promotional plans, forecasting, and inventory management.

Physical requirements:

  • Sitting
  • Standing and/or Walking
  • Vision for machine or computer operations
  • Hearing

Industry leading benefit and reward programs:

We offer outstanding benefits to our employees. For more information, please visit the careers page: .

We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives, and backgrounds to join our exceptional organization and help us build our future.

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO

TCCA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability status (including those related to pregnancy and childbirth), protected veteran status, membership/non-membership in a labor organization, or any other characteristic protected by law.