Medical Office Manager Homestead FL

We are seeking an experienced Medical Office Manager who has direct experience managing a chiropractic or medical practice that handles personal injury cases to join our practices full time in Homestead and Hialeah, FL. Must have a minimum of 3 years’ experience managing a chiropractic, physical medicine, or rehabilitation clinic. Ideally,the incoming manager is organized, has excellent leadership and management skills, is proficient in EMR/EHR systems and practice management software, has experience optimizing clinic workflow and staff efficiency, and has strong negotiation skills when working with attorneys and insurance providers. We have 2 clinics, Homestead & Hialeah, and the office manager will be required to travel to and work out of both locations.

About Us

We are an integrative medical clinic serving patients in the greater Miami area and have been proudly offering the most comprehensive care for over 25 years. We offer innovative options for those suffering from acute and chronic pain conditions. Our skilled providers work to identify the source of the pain and explore cutting-edge solutions. We employ the latest forms of integrative medicine techniques, to free patients from debilitating pain, encourage healing and mobility, and help regain an active lifestyle. We have a dynamic, well-educated team of medical professionals including an Orthopedic Surgeon, Neurosurgeon, Pain Management Specialist, Neurologist, chiropractor, and amazing support staff. We deliver high quality chiropractic care, physical medicine, and rehabilitation services for personal injury patients.

Duties

Practice Management & Operations

• Oversee the daily operations of two clinic locations (Homestead & Hialeah).
• Ensure new patient leads are contacted and scheduled immediately upon referral.
• Maintain patient compliance and improve show rates through effective scheduling and follow-ups.
• Manage staff scheduling to ensure the clinic is properly staffed while controlling payroll costs.
• Supervise front desk operations and ensure all patient intake and insurance verification processes run smoothly.
• Ensure compliance with PIP regulations, medical documentation, and attorney communication requirements.

Attorney & Personal Injury Case Management

• Serve as the primary liaison between the clinic and attorneys, case managers, and insurance adjusters.
• Oversee the management of PIP claims, treatment plans, and medical documentation required for personal injury cases.
• Ensure attorneys receive regular updates on patient treatment progress and compliance.
• Address attorney inquiries regarding billing, medical records, and treatment necessity.

Billing & Insurance Compliance

• Work closely with the billing team to ensure proper PIP billing and claim submission.
• Handle insurance verification, authorization, and PIP claim disputes.
• Monitor outstanding PIP claims and assist in resolving claim denials or payment delays.

Staff Leadership & Development

• Hire, train, and supervise front office and administrative staff.
• Conduct performance evaluations and staff training to ensure compliance with clinic policies.
• Implement workflow improvements to enhance efficiency and patient experience.
• Lead team meetings to address challenges, process updates, and staff concerns.

Requirements:

• Must have Minimum of 3 years managing a chiropractic, physical medicine, or rehabilitation clinic
• Hands-on experience working with personal injury patients and attorneys
• In-depth knowledge of PIP (Personal Injury Protection) billing, medical documentation, claims, compliance requirements, and case management
• Ability to oversee multi-location operations (Homestead & Hialeah clinics)
• Experience managing front office staff, scheduling, and optimizing workflow to increase patient compliance
• A track record of improving patient show rates and reducing no-shows
• Strong leadership skills to oversee staff performance, hiring, and training

Schedule:

• Full time

Salary:

• $70k with potential for more depending on experience

Benefits:

• PTO/Vacation
• Health Insurance
• Dental and Vision coverage optional
• Life insurance optional
• Paid Holidays
• Potential growth and advancement opportunities

Be a part of a well-respected team-leading the way with innovation and cutting-edge solutions to help our patients. We are offering a generous compensation rate and the chance to work with a diverse, welcoming, and supportive team helping countless people within the community. If you have direct experience managing a chiropractic or medical office treating personal injury patients, this may be the opportunity for you. Please contact us!

HCRC Staffing