Recruiter

Role Purpose

The purpose of the role is to develop and execute recruiting plans to meet the lateral hiring requirements of the business group in compliance with Wipro recruiting policies and standards, and to ensure positive employer brand experience for the candidate throughout the hiring process.

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Do

1. Develop and Deploy Recruitment Plans as per the business requirement

a. Develop Recruitment plans to meet assigned quarterly lateral hiring targets

• Understand business projections and urgency of talent requirements across order and cadre demands, skill type (type A/B/C), volume vs. niche etc.
• Design recruitment drives calendar and identify travel needs
• Create sourcing plan as per hiring channel mix and cost considerations
• Design the functional roadmap and milestones – including various drives, sourcing plans, travel etc. – to meet hiring targets
• Obtain leadership and business buy-in on the plan

b. Maintain the plan keeping it up to date. Revise plans to incorporate new requirements or changes in talent projections by business

c. Communicate with Business Teams business support required for deployment of recruitment drives

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2. Manage Candidate Experience throughout the recruitment process

a. Conduct candidate connect and pre-hiring candidate engagement activities to ensure healthy joining ratio

b. Provide necessary training, mentoring and grooming to recruiters on timely and clear communication, best behaviour and hand holding to be able to deliver superior candidate experience and strive for top mindshare as an employer

c. Train recruiters on strict adherence to Wipro guidelines, processes and protocols with respect to responsiveness, clarity, compensation structure, SLAs, quality and auditability in all candidate communication, and deliver Zero valid escalation on hiring process 

d. Support recruiters to resolve candidate concerns and manage candidate escalations, turnaround slightest negative experience

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3. Drive execution of Recruitment operations to meet set milestones

a. Operationalize the functional plan with recruiters, assigning recruitment drives and calendar events to recruiters

b. Allocate and monitor recruitment targets to the recruiters

c. Oversee timely planning and execution of fulfilment drives across locations. Monitor and control recruitment event costs to ensure they meet budgetary targets  

d. Conduct HR Interviews for senior candidates (all C1 / C2 / B2) candidates managed by recruiters

e. Review team dashboards daily and conduct regular cadence to monitor recruiter activities and progress towards achieving 100% requirements within committed expected fulfillment dates

f. Conduct due diligence and provide formal approval in tool for all hiring by the recruiters to confirm candidate fitment

g. Guide the recruiters on functional understanding of defined recruitment processes and tools to ensure 100% compliance and end-to-end online recruitment activities

h. Setup checks and balances in place for the team and conduct regular reviews to ensure reliability, quality and integrity of recruitment data in the system

i. Review and approve all hiring by recruiters to ensure hiring is strictly as per Wipro’s salary range, minimizing exceptions to meet average cost per candidate target

j. Rigorously monitor hiring initiation-to-offer release cycle time and ensure closure as per agreed timelines 

k. Review MIS on Background checks to identify any issues with compliance and/or lead times. Work with BGV team to fix the issues proactively

l. Publish MIS and conduct meetings periodically with WMG Heads, Practice Heads and TA Leadership to update them on progress, risks & issues and seek help if necessary

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4. Team Management

a. Resourcing

• Forecast talent requirements as per the current and future business needs
• Hire adequate and right resources for the team

b. Talent Management

• Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
• Drive retention and engagement in the team
• Maintain diversity in the team

c. Performance Management

• Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
• Ensure that the Performance Nxt is followed for the entire team