Job Description
Reference Number MMH250129-5
Job Title Junior Accident and Health Underwriter (GGI)
Position Type Permanent
Role Family Risk
Cluster Guardrisk
Remote Opportunity Some of the time
Location – Country South Africa
Location – Province Gauteng
Location – Town / City Sandton
Introduction
R esponsible for an underwriting /Policy Administration , such as issuing new business, effecting changes/endorsements to existing business, providing overall supporting role to the renewal process (i.e. preparation of claims reports and preparing renewal terms templates ) , and liaising with brokers.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
R esponsible for an underwriting /Policy Administration , such as issuing new business, effecting changes/endorsements to existing business, providing overall supporting role to the renewal process (i.e. preparation of claims reports and preparing renewal terms templates ) , and liaising with brokers.
Requirements
- Grade 12
- FAIS – Completed RE5 Certificate and Credits (60 credits)
- At least 2 years underwriting exposure
- Basic Personal Accident and Stated Benefits insurance knowledge essential
- Knowledge of the South African Insurance & Re-Insurance market
- Sound knowledge of statutory and legislative requirements
- Sound knowledge and understanding of underwriting principles, commercial, financial and business acumen
- Basic system operating knowledge essential
- Must be able to work in Word and Excel
Duties & Responsibilities
- Support Underwriting and Marketing Teams where required
- Handling underwriting queries from brokers
- General correspondence with broker via e-mail or telephone
- Maintaining and building relationships with brokers
- Diarize issues that need to be followed up
- Processing of new policies, renewal policies and endorsements including credit control
- Ensure filing of closings and schedules according to company procedure
- General office administration
- Maintain, monitor and continually improve service levels
- Build and maintain internal and external relationships with all key stakeholders
- Deliver product solutions to meet the client’s needs
- Handle all broker queries, complaints and problems
- Refer problems to relevant department, where necessary
- Escalate problems or complaints where necessary
- Develop and maintain exemplary broker service relationships
- Feedback evolving client needs and industry trends to business
- Suggest new products and or product enhancements to address changing client needs
- Ensure competitive pricing structure while maintaining loss ratio’s
- Take adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments, deductibles and or terminate relationship
Competencies
- Client/ Stakeholder Commitment
- Collaboration
- Networking
- Must have accuracy and high attention to detail
- Problem solving skills