Business Analyst – Transportation Industry

Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

Cognizant Consulting

At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.

As a member of one of Cognizant’s fastest-growing consulting practices, the successful candidate must be able to integrate well and develop their leadership within a global matrixed organization, working collaboratively in agile environments with subject matter experts and technologists to develop sound enterprise architectures, technology strategies and solutions.

Essential Skills & Experience

• Full project life cycle change or product management experience – with demonstrable knowledge of different project delivery approaches (agile, waterfall)
• Previous experience of Business Analysis/ Consultant roles in Business & Technology Transformation programmes, with clients; helping them to achieve their business, technology, strategic and operational goals.
• Strong experience in travel domain (preferably Aviation – Airports/Airlines & Cruises) with good understanding of the industry and its challenges.
• Experience of working in digital transformation projects involving any of the Hyperscalers.
• Ability to apply a customer centric approach to the definition of minimum viable propositions, relevant acceptance criteria and feature / backlog prioritization. Additional experience in customer research welcomed.
• Recent experience of translating customer needs into EPICs, Features & well-defined user stories.
• Success in working with Product Managers/owners, UX, copy writers and engineering teams to create next generation digital customer experiences. Additional experience in product launch, customer testing and rapid innovation sprints welcome.
• Experience of working in a distributed team structure (multiple locations)
• Fair Experience in defining business architecture for different Lines of Business within the travel industry

Personal Attributes

• Build strong relationships with clients and colleagues as well as on your own. A team player, able to work collaboratively with colleagues across different disciplines, geographies, cultures, and skill sets.
• Excellent communicator able to deliver a concise message either verbally, or in writing to senior internal and external stakeholders.
• Creative thinker, able to quickly analyse problems and identify appropriate solutions.
• Open-minded and pragmatic, with ability to guide teams to build customized tools/ templates for the engagements.
• Flexible and enthusiastic about gaining new experiences across different clients and adapting to different, challenging environments.

Contribution to Development of Practice

• Contribute by identifying opportunities to grow practice by finding new resource requirements by client.
• Contribute to practice activities such as Capability Development Knowledge Management Proposition or Solution Development
• Develop focused Thought Leadership assets including industry points of view or white papers podcasts blogs video interviews etc.