Job Description

Who Are We

Hello is a social-led, creative agency focussed on redefining creative possibilities.

We use cultural understanding to go deep in community and build powerful insights for brands facing a rapidly changing world. We bring a start-up mentality to everything we do, along with social expertise and the backing of the world’s largest social media agency, We Are Social.

The company launched in Italy in 2019 and in the UK in 2021. We work with brands including TikTok, Pinterest, Amazon Prime Video, EA, Supercell, Zalando, Zurich Insurance, Disney, Kinder and more.

At Hello, we’re passionate about creating work that challenges conventions, resonates with audiences, and delivers real results for our clients. Since our founding in 2019, we’ve been on a mission to partner with brands that share our ambition for doing things differently. We’re a small but mighty team, and now we’re looking for an exceptional Creative & Editorial Lead to take our creative output to the next level.

The Opportunity 

Are you across the latest social trends? 

Are you looking for a hands-on creative role, which combines design skills with social media content production?

Do you want to be part of a fast growing social agency with the backing of an iconic global creative agency?

We are looking for a Creative & Editorial Lead, you’ll play a pivotal role in shaping the creative and editorial output of Hello. Working closely with the wider team, you’ll be responsible for ensuring our work stands out in the industry and delivers for our clients. You’ll also help define and grow Hello’s creative vision and editorial capabilities, ensuring that our team remains at the forefront of social-first creativity. 

Requirements

What You’ll Have Delivered Elsewhere

Creative Leadership

  • Led and elevated the creative output of a team, ensuring the highest standards across projects
  • Provided hands-on creative direction and mentorship to teams, helping them unlock innovative ideas and solutions
  • Overseen the creative execution of projects, ensuring alignment with client objectives and brand strategies
  • Identified opportunities to push boundaries, embrace emerging trends, and elevate an agency’s creative reputation in the industry

New Business Excellence

  • Led creative responses for small/medium-sized new business pitches, ensuring that proposals were bold, innovative, and strategically aligned
  • Collaborated with senior teams to develop pitch-winning ideas that inspire clients

Creative & Editorial Growth

  • Developed and grew creative and/or editorial teams, building a network of top talent and nurturing existing team members
  • Helped in driving the creative vision for an agency, ensuring content is engaging, strategically aligned, and consistently high-quality
  • Created processes that improve collaboration across a team

What Else Are We Looking For?

  • Experience establishing yourself as the go-to person on the account 
  • Always takes full accountability for your results/deliverables
  • Being solutions-driven and be confident in vocalising them 
  • Experience minimising the need for clients/stakeholders to escalate issues above me or to require unnecessary input from my colleagues
  • Will Contribute new ideas and points internally which are then taken forward/adopted

Benefits

Our Culture and the Nice Stuff

Equity, Diversity and Inclusion runs in the water here at We Are Social. We are transparent about the changes that are needed, we are focused on making real strides, both internally and within the industry and we strive to truly be a workplace that represents, supports and advocates for ALL. Our Charter for Change in the UK  can be found here which details our focus areas across People, Work and Culture in 2023.

Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via [email protected]

So let’s get to the good stuff,  we offer all those things you would naturally expect; 25 days holiday, pension scheme & life assurance. But what we love most is connection, so we have our WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world! 

But what’s life around here really like day-to-day? Well, we ask our people regularly what they think about us/their role and here are some of the most common things they say{?{:}

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  • I value my manager we have a good relationshi
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  • We love to ‘get social’ with the people I work wit
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  • Trusted to get on with the job, without ‘micro-management’
  • !

If this all sounds like the place you have been waiting to find then apply now! What are you waiting for?

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