Job Description
- Updating and maintaining records, as well as reporting and documenting any issues.
- Ensure that individuals are supported in understanding and managing their licenses, maximizing their income, paying their rent and utilities, reporting repairs, and using available facilities.
- Maintain and respect all peoples’ choices, privacy, confidentiality, dignity, and independence, treating them as individuals.
Some knowledge and understanding of homelessness and the issues around it would be beneficial.
- To be comfortable in challenging negative beliefs and provide positive behaviour support.
- To demonstrate a supportive and caring nature.
- Good communication and listening skills, with a strong ability to provide advice to help our customers.
There are loads of things that make Amplius a great place to be – every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:
Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. ?Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve., Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.
Perks of working at Amplius
- 26 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more
- Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary
- Paid professional subscription for membership fees relating to your role
- Employee Assistance Programme offering free wellbeing tools, free flu jabs and more
- Health cash plan giving cash back for everyday health checks such as optical and dental
- Cycle to Work and Electric Car Lease schemes
- High street, holiday and gym membership discounts
- Plus lots more once you join!
The important stuff We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.