Ophthalmology Pathway Co-ordinator Support
Job Description
The post holder will be expected to work as part of a team, having a flexible attitude to work, adaptable and proactive.
The post holder will act as a link between the Consultants, Medical Staff, Secretaries and Failsafe Co-ordinators ensuring all communication is passed on accurately whilst upholding confidentiality
To be aware of surgery waiting times and ensure appointments are booked within the appropriate timescales.
To manage workload and understand RTT pathway targets and ensure patients are booked in priority order
To ensure that the Electronic Patient Records are an accurate documentation of the patients care, updating information where necessary and as required.
To be able to prioritise workloads and have the ability to work under pressure maintaining accuracy and meeting deadlines.
Provide support with auditing surgical waiting lists through validation, thereby anticipating any problems, which may arise, thus ensuring waiting list key standard targets are met/maintained.
You must be able to make last minute changes to appointments/theatre lists, to ensure full utilisation of theatre and clinic time.
Provide non-clinical information to patients, patients relatives, GP’s, community optometrists and other hospitals etc, whilst exercising judgement to ensure that all the relevant personnel are given necessary information as quickly as possible, thereby ensuring that any action, which needs to be taken, is taken promptly.
General admin duties such as scanning paper documents to patient records, distribution of departmental post as applicable.
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
For further details / informal visits contact: Name: Laura Brook Job title: Ophthjal;mology Admin manager Email address: [email protected] Telephone number: 01484 343412