Job Description
Status: Exempt
Reports to: VP of Sales-Fasteners
About Martin Inc.
Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening – all uniquely designed to help companies operate better. Martin is a member of the Affiliated Distributors, the Industrial Supply Association, the National Association of Wholesalers, the National Fasteners Distributor Association, and the Global Sourcing Alliance. For more information, visit www.martinsupply.com
Summary
Martin Fastening Solutions is seeking a dedicated Account Manager to join our team in Ridgeland, Mississippi. The ideal candidate will have 3-5 years of experience in industrial sales and a strong track record of building customer relationships. This role involves driving business growth, identifying new opportunities, and providing exceptional service to key accounts.
Key Responsibilities
- Develop and maintain relationships with key accounts
- Identify and pursue new business opportunities
- Meet and exceed sales targets
- Provide exceptional customer service and support
- Collaborate with cross-functional teams to ensure customer satisfaction
- Conduct regular account reviews and identify areas for improvement
- Identify and communicate opportunities for Martin Fasteners’ offerings that align with the customer’s business objectives and initiatives
- Provide pre- and post-sales support through answering inquiries and troubleshooting process issues that jeopardize order fulfillment/customer satisfaction
- Effectively communicate technical problems and opportunities to all levels of the organization
- Meet sales goals by networking with the internal industrial sales team to create new opportunities for revenue growth while maintaining and growing the existing customer base
- Develop large package pricing quotations based on market conditions and profit expectations
Requirements
- Experience in OEM fasteners and components preferred
- 3-5 years of industrial sales experience (preferred)
- Possess strong business acumen, customer service skills, problem solving, and analytical skills
- Strong verbal and written communication skills
- Must be detail oriented with strong relationship building skills
- Must be able to pass the driving record portion of the background check
- Strong communication, negotiation, and interpersonal skills
- Ability to work independently and as part of a team
- Results-driven and able to manage multiple priorities
- Familiarity with fastener or manufacturing industries a plus
- Ability to travel as required
What Makes Martin Different
As a family-owned business, we prioritize our employees’ well-being and understand the importance of work-life balance. Some of our benefits that set us apart are:
- Our low-cost, low-deductible individual and family healthcare plans
- 8 paid holidays
- Weekly Pay
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance