Job Description
SodStar is seeking a motivated Sr. Transportation Coordinator (with backhaul coordination experience) to join our team. This is a Remote Position with preference of residence in NC, SC, GA, or TN.
The Sr. Transportation Coorindator is responsible for supporting daily internal transportation operations, leading external backhaul operations, and acting as a liaison between order creation and meeting customer expectations.
Position Benefits:
- 90% company paid single medical coverage.
- Medical Dental and Vision single and family coverages available
- Employee and Family supplemental life insurance options
- 401k with company match
- Paid time off
- 9 Paid holidays
Position Responsibilities
- Manage daily resources (dispatch to archive), daily Route Update template, update source depots – budget numbers in Descartes.
- Review orders and publish sod routes in Descartes routing software.
- Control Information flow management to Descartes routing software from Acumatica host system.
- Monitor capacity – ensure the ability to fulfill orders through both Sales and Site One.
- Monitor all incoming orders to ensure the status is properly marked.
- Answer order fulfillment questions regarding product availability and timely delivery windows.
- Communicate with Regional Delivery Managers for Driver assignment.
- Track incoming orders to be sourced/placed at appropriate farm(s) for harvest.
- Assign Drivers, to include H2A Drivers, to routes daily based on Hours of Service and other variables that impact availability.
- Maintain Driver Saturday rotation schedule assignments, including confirmations, and communicate any changes to Logistics.
- Act as department lead in the absence of the Logistics Manager.
- Collaborate with other managers providing input on process improvements and logistics strategies.
- Notify drivers of Harvest locations for next day pickup.
- Notify drivers of the next day’s pickup locations, including details on quantities, types, and specific location instructions.
- Cover weekends (including responsibility for support desk) on a rotating schedule responding as needed at suitable intervals.
- Answer logistics questions regarding product availability and timely delivery windows.
- Responsible for support desk – Friday night to Sunday night, on rotating schedule.
- Monitor Support Desk continuously throughout the weekend responding at timely intervals.
- Assist dispatch in service recovery options.
- Report and monitor and monthly Key Performance Indicators (KPIs).
- Audit order fulfillment daily to ensure no orders are inadvertently missed for routing and farm (harvest).
- Cross training all active territories as needed.
- Research and identify potential backhaul opportunities to optimize efficiency and reduce transportation costs.
- Secure and negotiate backhaul loads by coordinating with customers, brokers, and internal stakeholders.
- Schedule and assign backhaul loads to available drivers while ensuring compliance with Hours of Service regulations.
- Monitor and track backhaul deliveries to ensure on-time execution and proper documentation.
- Communicate backhaul schedules and instructions to drivers, ensuring they have the necessary details for successful execution.
- Analyze backhaul performance, identifying opportunities for cost savings and operational improvements.
- Maintain relationships with key logistics partners and carriers to expand backhaul opportunities.
- Ensure all backhaul activities comply with company policies and regulatory requirements.
- Ensure backhaul scheduling does not conflict with Buy Sod/SodStar deliveries.
Position Requirements
- Must demonstrate ability to be a team player and build positive working relationships with others.
- High School Diploma or equivalent required, Associates degree preferred.
- 5-7 years of experience within the logistics industry required.
- At least 5 years of supervisory experience required in the logistics field.
- At least 5 years of backhaul, sales, and reverse logistics experience.
- Ability to discern what issues need to be brought to upper management.
- Very strong analytical and problem-solving skills.
- Strong written, verbal and organizational skills.
- Ability to learn quickly and adapt to changing situations.
- Very strong Microsoft office skills (Word, Excel).
Job Type: Full-time
Schedule:
- Monday to Friday
- Some weekends
Work Location: Remote