HR Operational Excellence Specialist -D

Operational Excellence Specialists focus on improving and optimizing HR operations to enhance efficiency, productivity, and overall performance. They analyze existing processes, identify areas for improvement, and develop strategies to streamline operations, reduce costs, and increase customer satisfaction. They may employ methodologies such as Lean Six Sigma, process mapping, data analysis, and continuous improvement techniques to drive operational excellence within an organization. Their responsibilities may include conducting process audits, implementing quality management systems, training employees, and leading process improvement initiatives.

Job Description – Grade Specific

Responsible for delivering projects and leading project teams/streams and building strong relationships with stakeholders, or are known for domain expertise. Ability to lead and manage organizational change initiatives effectively. Capability to collaborate with cross-functional teams and build consensus for decision-making. Aptitude for analyzing complex situations, evaluating alternatives, and making sound decisions in a timely manner.

Skills (competencies)