Job Description

Job Purpose

Lead the Airport Operation Control Center at GHIAL on duty in shift in order to ensure error free resource allocation (Bays/ Gates, Belts, Check-in-counters, Visual Docking Guidance System) as well as effective information dissemination to all concerned stakeholders to have optimum resource utilization.

He/she shall ensure error free operations of AOCCSHD, HBS, SOIS and L&F. To collect and collate intelligence and ensure effective surveillance at the airport and at all facilities on landside in order to reduce risks and develop measures to mitigate risks. To contribute and ensure effective implementation of security processes and procedures as per the guidelines of the regulatory authorities in order to reduce risks and limit exposure to liability. In this regard to liaise with various Govt. / Regulatory agencies like CISF, State Intelligence department, Intelligence Bureau, Local Police etc.

ORGANISATION CHART

Key Accountabilities

Ensure smooth functioning of HBS, AOCCSHD, SOIS and L&F functions

Ensure smooth functioning of AOCC Security Desk and training of new staff deployed at desk and also build synergy with other airport operations teams like Technical Services/IT/TOPS/ Airside Operations / Guest relations etc.

Being fully conversant with all the technological platforms on which the airport security functions operate like, Milestone digital video manager, VNC viewer, EBS-Access control system, Perimeter Intrusion Detection Systems.

Enforce comprehensive road safety plan by implementing concrete measures to reduce road accidents.

Contribute in the implementation of Automatic Speed Enforcement system and ANPR monitoring along the main access road,

Contribute in improving the security related ASQ parameters compared to previous years and strive to be the best in the industry. Use CCTV surveillance system for better monitoring and coordination with internal and external stakeholders.

Follow up/Coordination with IT and Technical teams to ensure the serviceability of all security gadgets.

Ensure serviceability and maintenance of all CCTV, PIDS & Access Control systems in coordination with IT & TS

Ensure error free operations of entire CCTV systems on real time basis in coordination with IT and CISF. Assist GM/AGM in survey / mapping of CCTV coverage and identifying grey locations

Completing internal and external CMS audits without any observations

Thorough knowledge and ability to effectively use all security gadgetries and ensure its timely upkeep

Dissemination/escalation of all information as per escalation matrix and continuous follow up. to the appropriate authority as per the laid norms and regulations

Keeping track of VIP/VVIP movements to coordinate and issuance of temporary passes, temporary AVPs, and follow me services.

Assist GM/AGM in mapping of zones and installation CACS equipment in coordination with Technical Services, IT, PMT and CISF.

Assist GM/AGM in Terminal / Airside expansion project related works like attending walkthroughs, identifying required number of CCTV cameras, ACS and providing security related inputs/comments.

Assist GM/AGM in providing security related inputs/comments for TWPs & AWPs.

All Regulatory Compliance & Official Documentation

Departmental Goals and Budget Update (OPEX & CAPEX) & Alignment

Coordination for internal /external IMS audits

Closure of NCs/observations in time bound manner

EXTERNAL INTERACTIONS

  • Airlines, Ground Handlers, Concessionaires, Service Providers etc.,
  • Regulatory and Enforcement Agencies viz., BCAS, CISF, State Police, Immigrations, Customs etc.

INTERNAL INTERACTIONS

    • All GHIAL Departments viz., ARFF, TOPS, Customer Facilities, Admin, Airport Operations Control Center
    • GADL Teams – PMT, TS and IT

RAXA Security Services

FINANCIAL DIMENSIONS

Other Dimensions

  • Total of 05 staff in a shift directly and indirectly staff of stakeholders.

Education Qualifications

  • Person preferably from Science background with an MBA degree is desirable
  • Additional Technical Degree would be added advantage.

Relevant Experience

  • Minimum 08 years of relevant Aviation Experience. Preferably in Airport Operation Control Center of an airport or from Operation Control Center of an airline working at supervisory level.

COMPETENCIES

  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal influence