Customer Support Executive (Remote)

Job Description

Skills:
LiveChat, Email support, Solving Queries, Customer support, communication skills, Computer Knowledge,

We are looking for a Customer Support Executive (Fresher & Exp both can apply).

  • We strongly encourage people who are interested in the role to apply.
  • To be considered for this role, you should have good communication & writing skills, theyre patient, empathetic, and passionately communicative.
  • Problem-solving also comes naturally to customer care specialists.
  • Should be confident in investigating if they dont have enough information to answer customer questions or resolve complaints.
  • Knowledge of Excel should be good.
  • Male/female anyone can apply.

Qualification

  • Strong communication skills
  • Possess a proactive strategy for assistance
  • The capacity to adhere to deadlines
  • Product knowledge
  • Time management skills
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems, alleviate conflicts, and escalate tactfully
  • Ability to multitask, manage time, and prioritize
  • Ability to work individually and as a team member

Benefits

  • Competitive salary based on experience and performance.
  • Opportunity to work with a dynamic and talented team in a collaborative environment.
  • Career growth and development opportunities within the company.
  • Access to training and resources to enhance skills and stay updated with industry trends.

Job Types: Full-time, Fresher

Pay: 10,000.00 – 12,000.00 per month

Shift: Day shift

Work Location: Remote