Delivery Manager

The role is responsible for the development, project leadership, quality, and timely delivery of the project. Client based projects, client liaison, pre-sales, and cross-functional development will fall within the ambit of responsibilities. Along with that fixing reliability issues, tracking service metrics, managing budgets, and leading the delivery team.

Key Responsibilities

• Identify key business objectives and provide solution recommendations while performing business proves and management consulting analysis.
• Manage scope of projects from inception to closure. Define, develop, and manage implementation schedules and project budgets.
• Coordinate resources, prepare project teams for kickoff and ensure effective completion of project milestones, control project scope and mitigate risks.
• Ensure project consultants are delivering to configuration, development, and methodology standards.
• Responsible for managing the business unit as a profit centre.
• Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition.
• Ensure delivery processes are efficient and cost effective.
• Building partnerships and liaising with team leaders to determine the company’s services, delivery criteria, and solutions for issues that may arise.
• Support in hiring of new talent
• Discussions related to retention of team member whenever required.
• Manage the performance of team member and participate in Performance discussion

Competencies

Functional Competencies

• Business Direction and Strategy: Strategic Thinking, Business Acumen and Commercial Thinking, Effective Decision Making, Systems Thinking and Negotiation and Influence
• Business Development: Knowledge Generation, Knowledge Facilitation, OrangeMantra Representation
• Business Management: Results Focused, Project Management, Partnership Management, Risk Management, Resource Management, Communication, Digital Awareness and Literacy, Change Management

Technical Competences

• Extensive background in development and delivering complex projects throughout the lifecycle.
• Project planning and progress monitoring, including budget control and milestone control.
• Excellent client-facing and internal communication skills
• Worked in an agile environment
• Proven experience with SDLC and Architecture
• Understanding and experience of the latest and upcoming technology developments
• Creative problem solver, able to build contingency plans and handle stressful situation with professionalism.

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